Head of Growth Marketing at Stripe. Previously led performance marketing at Adobe and customer acquisition and email for e-commerce, online publishing, on-demand services and life & health insurance.

Internationally-recognized Customer Success expert. Co-author of the world's first Customer Success training program, which has now certified over 19,000 CSMs. I help companies work out how to operationalize Customer Success and where to focus their time for maximum impact. I focus on providing practical and actionable advice that can have an immediate impact. Let's talk!

I can show you how to market and monetize your app. I am a mobile strategist and digital marketer. As the former Director of Marketing at Magmic, I have worked with global brands like Scattergories, Rubik's Cube, Phase 10, and Skip-Bo. I have implemented user acquisition strategies across iOS, Android, BlackBerry, Windows, and Facebook which has resulted in millions of downloads. I also implemented mobile monetization techniques that increased revenue by 500%. Contact me if you want to get users and increase your revenue. I've spoken about app marketing strategy and ad monetization at numerous events including Casual Connect, Mobile Apps Unlocked, OIGC, and would be happy to share my knowledge with you. If you message me and I can't help you, I promise I won't waste your time or money.

Concierge MVPs, Kissmetrics, Mixpanel, Intercom, Segment and Google Analytics specialist. Co-Host of BuiltInADayPodcast.com

PhD in Quantitative Social Psychology. Expert in user research, survey design, and usability testing.

Create a Cult Brand that attracts the *right customers* who want to pay and stay for life. With over 10+ years in direct response marketing and another 5+ years studying neuroscience, psychology, cults, and cult brands, we can show you how to create a brand, product, and community that people want to belong to. This is how we took a failing fitness membership and turned it into a 7-figure brotherhood in 2 years with lifetime customers and tattooed members. Book a call with us to steal our ideas on using psychology and neurosuasion to "brandwash" customers to buy from you over the competition. We specialize in: ⚡️ marketing message / brand narrative ⚡️ brand positioning ⚡️ memberships and recurring revenue models ⚡️ product design to increase social proof ⚡️ community management ⚡️ community engagement / user generated content ⚡️ retention We believe the future belongs to those who understand how to unify a group of strangers on the internet. Build your Customer Cult and create customers for life.

When organizations like Hyatt Hotels, NASA, Deloitte, Volkswagen Australia, and Zappos need to boost the experience of their customers and employees, they call on Joey Coleman for assistance. For almost twenty years, Joey has helped organizations retain their best customers and top employees - turning them into raving fans via his entertaining and actionable keynotes, workshops, and consulting projects. His First 100 Days ® methodology (detailed in his #2 Wall Street Journal Best Selling Book - Never Lose a Customer Again) helps fuel successful customer experience endeavors at companies and organizations around the world. His upcoming book (Never Lose an Employee Again - Spring 2023) will offer a framework for engaging and retaining your top team members. As a recognized expert in customer and employee experience design and an award-winning speaker at national and international conferences, Joey specializes in creating unique, attention-grabbing experiences. He works with companies ranging from small VC- funded start-ups, to large Fortune 500s, with hundreds of mid-size businesses in between. Joey developed his narrative skills as a criminal defense trial attorney, advised and counseled Fortune 500 companies as a business consultant, and honed his communications and messaging skills at the White House. His design and artwork has been displayed in museums, featured in juried shows, and graced publications in the U.S. and abroad. When not traveling the world (50 countries and counting) for keynote presentations, client workshops, and quality beach time, Joey enjoys spending time at his home in the midwest, building LEGO sets and reading bedtime stories with his wife and two young sons.

By building the right customer and employee experience strategies and initiatives, I help companies understand their customers behaviours and employees better to make their business more profitable and grow market share. Check out my website (www.michelfalcon.com) to learn more about me and my experience. Also, download my free ebook, "The 28 Traits of Organizations Who Are Customer Experience Titans."

Entrepreneur, Founder of CSS, Inc. - CX and Client Retention/Growth Consultancy. 20+ Years Helping Clients Think Strategically and Grow with Existing Clients

Customer centric marketer with 20+ years experience and passion for enhancing the customer journey through customer experience, product management, direct marketing, engagement retention & loyalty for consumer web & mobile. Currently: General Manager, Mattie's Treats Past: VP Retention at The Farmer's Dog, Vice President, Customer Journey Management at FreshDirect, CMO at Noom, VP of Customer Engagement & Ops at BuyWithMe, Director CRM at WeightWatchers.com, Sr. Mgr at Barnes&Noble.com

I will help you communicate why your product exists and how it can make your customer's life better. This is the fundamental communication problem for new businesses, and it's the problem I built my company Outbound to solve (now as part of Zendesk).

Currently: Platform Partnerships at Facebook. Previously, 10 years experience building Customer Success and Partnerships strategy at early-stage B2B SaaS and enterprise software companies. Former VP of Customer Success at Vim, Inc. and advisor to Polymail and Knowtions. Prior, Head of Customer Success at DocSend, Director of Customer Success at CrowdFlower where I led the transition from a managed services GTM model to a PaaS offering and built our account management practice from the ground up. Love cycling, cooking, and mezcal. Originally from Argentina.

I can help with: metrics/analytics for products, mobile app user retention, product management, running product teams. Ex- Entrepreneur (acquired by Freshworks Inc), experienced Product Manager (consumer tech, mobile apps). Previously Head of Product at start-up with over 20 million app downloads and industry leading usage metrics.

Entrepreneur, Advisor and Data-Driven Marketer. Expert in performance marketing, customer acquisition, start-up operations, lean start-up methods and B2C internet businesses. Bike nut.

Startup Doer and Advisor - @Cred, @Epigamia, @lovefromyours & more | Ex-Head of Growth @Uber_Indi |Grew @Uber Eats from 0 to 3M monthly users| Know a thing or two about holistic user growth, building growth teams and performance marketing & CRM

Product Manager and Founder at Trustvox. Software Developer. Entrepreneur. Product.

Strategic or senior customer success manager and host of the Talking Customer Success podcast. I help junior or new customer success managers with career growth, support CS operations, and can advise CS leaders on common challenges based on my experience.

Full-stack PM. Co-founded SocialWOD (sold 2014) and eduFire (sold 2010). Ask me about bootstrapping a business, and activating and retaining customers.

Expert in ecommerce strategy, growth and marketing. I was an early employee at Shopify, building and scaling their partner ecosystem. Since then I've started numerous Shopify Plus stores and have sold hundreds of millions of dollars of items online (profitably!). I have consulted or advised some of the biggest Shopify stores that have sold $100M+ annually in addition to advising some of the biggest Shopify Apps. I can help with: -brand strategy -customer acquisition -increasing AOV -customer retention -selecting the right tools for your store (ESP, lead capture, loyalty, subscription, etc) -wholesale/retail -many more!

Head of Social Marketing & Community at Diamond Candles - an Internet Retailer Hot 100 Brand. Develop community management, retention, social marketing strategy and customer product experience.

Current Head of Customer Success at Calendly, building the CS Team from Scratch. Previously created and scaled the Salesloft Customer Success team to support all post-sale efforts (Success, Support & Onboarding) as we grew scaled beyond $35M in '14-'18. Let's talk.

Growth Hacker at Rainmakers, co-founder and Head Influence Marketer at theludi, seasoned speaker on Growth, Retention and Customer Happiness. From 0 - 1000 in no time at all.

Startup marketer and Jobs to Be Done practitioner. I can help you better understand your customers, and use those insights for customer acquisition and retention.

I have 18 years of customer service experience. In as little as 1 hour, I can elevate your customer service, and website to garner better customer retention and experience. Guaranteed. I help companies create a better customer service experience. I also enjoy traveling, and hanging out with my dog.

Customer Success Leader with ample experience running successful teams in SaaS / Marketing Tech Businesses. Expertise: Onboarding, Customer Success Management, Account Management, and Leadership