Customer centric marketer with 20+ years experience and passion for enhancing the customer journey through customer experience, product management, direct marketing, engagement retention & loyalty for consumer web & mobile.
Currently: startup consultant/advisor.
Past: VP Retention at The Farmer's Dog, Vice President, Customer Journey Management at FreshDirect, CMO at Noom, VP of Customer Engagement & Ops at BuyWithMe, Director CRM at WeightWatchers.com, Sr. Mgr at Barnes&Noble.com