Founder of Customer Experience firm, Merid Consulting. Former Slalom consultant. Certified Customer Experience Professional. Mentor for tech start-ups.
I have been a Customer Experience consultant for over 15 years, improving experiences for leading brands such as Capital One, Facebook, Microsoft, Premera, AT&T, F5, Concur and Russell Investments. I am a former adjunct professor at Seattle Pacific University in the School of Business, Government and Economics.
