Customer Success Leader with ample experience running successful teams in SaaS / Marketing Tech Businesses. Expertise: Onboarding, Customer Success Management, Account Management, and Leadership
Being a leader is challenging. Let's focus on not only areas of improvement, but let's lean into your strengths. Learn to lead by example, build high performing teams, hire talent, retain employees, build a leadership pipeline, and delegate for success. What leadership issue are you facing? Let's build a plan to improve your team's or your performance.
As a Customer Success leader for 6+ year, Josh has built high performing teams at all stages of a start-up, with many years being in Marketing tech (SaaS) industries. Josh will assist If you are looking to scale a team, build a better customer journey, refine your customer onboarding process, or need strategic help with a Customer Success team