Internationally-recognized Customer Success expert. Co-author of the world's first Customer Success training program, which has now certified over 19,000 CSMs. I help companies work out how to operationalize Customer Success and where to focus their time for maximum impact. I focus on providing practical and actionable advice that can have an immediate impact. Let's talk!

Brand Marketing Consultant to Mark Cuban, Ben & Jerry's, P.F. Chang's and more. Former head of marketing for Attune Foods (VC backed food startup, grew and sold to Post Foods). Ex Hain Celestial, Unilever, Bain & Company. Stanford MBA.

I will help you communicate why your product exists and how it can make your customer's life better. This is the fundamental communication problem for new businesses, and it's the problem I built my company Outbound to solve (now as part of Zendesk).

Extensive experience leveraging the Net Promoter System to drive a world-class customer experience, resulting in increased growth. I also have a very deep background with various hosting and cloud computing platforms including specific knowledge of the inner workings of IaaS services (Rackspace, AWS, HP Cloud) and PaaS (Cloud Foundry, Heroku, AppFog, etc).

In 2002, I designed my first user interface while studying Systems Engineering. Since then, I have been OBSESSED with designing technology for people. After college, I set out on a mission to be successful in Silicon Valley & the startup world. Even with epic persistence and a graduate degree from UC Berkeley, I felt I was unable to succeed. Everyone around me was building tech for tech’s sake. I hoped people’s care for other people in designing the future would increase; instead, we’re still following advice from an industry that accepts a 90% failure rate. In the past 15 years, I “leaned in.” I confronted difficult & challenging situations until I secured my seat at the table. I was lucky to rely heavily on my engineering degree, but I know there are brilliant innovators out there that do not have the same luxury. To you, I offer a well-engineered practical guide to the impact only you can achieve.

Former Head of Customer Success at SimpleOrder (a recently acquired SaaS company), I carry with me years of experience in on-boarding strategy, retention management, building up international support teams, and implementing platforms such as Salesforce, Intercom, Zendesk, and Mailchimp.

Passionate about giving back and helping startups to scale in customer acquisition, GTM, retention, renewal, pricing strategies, partner ecosystem. Proven model deployed at Avalara, Thomson Reuters and was part of a startup Sabrix.

UK Tech Entrepreneur - Founder of @voxpopme, Strategy Director @oneresult and CTO of @staysafe - lover of all things mobile.

Jack of all trades master of several, mentor to all kinds of different wonderful just getting started.I specialize in customer service and public relations. Hope to talk to you soon!

Dynamic Life Science Professional with over 15 years of progressive experience in academic research, drug discovery, medical affairs, general management, and strategic marketing. I have a proven track record of successfully leading product launches and driving brand growth through innovative strategies and close team collaboration. Internationally educated, I excel in swiftly adapting to new environments and rapidly assimilating new knowledge. My engaging and empathetic nature fosters productive and positive workplace cultures. I bring a visionary approach to strategic thinking, resilience, and effective communication, ensuring alignment with corporate goals and driving sustainable business growth.

10 años en banca bilingüe Experiencia en negocios de zonas turísticas Experiencia en creación de eventos especiales Gestión de proyectos metodologías agiles manejo de datos entre otros

AI Startup Founder, Ex - Autodesk, Hyper Growth Startup Advisory and All things Customer Expert

Entrepreneur. Partner at Merchant Farmers. Enthusiastic about leveraging customer service strategies for the success of your company. Need more coaching, here's my VIP Link to get extra sessions for free: https://clarity.fm/ogechifelix/church627 https://www.linkedin.com/in/ogechi-felix-289014118?trk=contact-info

Founder of SomethingCX, CX Strategist and Operationalist at 5+ SaaS startups creating operationally excellent customer experience foundations and helping founders stay close to their customers while leveraging CX for growth.

Data, analytics and insights expert. Led analytics, optimization and growth functions for multiple global media companies. Experienced analytics innovator and entrepreneur with multiple exits.

• Customer Experience Executive with extensive strategy and practice on Customer Support, Onboarding, Professional Services and Customer Success. • Experience on creating Customer Experience areas from scratch or scaling operations for exponential growth companies with efficiency and sustainability. • Skilled on balancing strategy with operations for companies in transformation to become Customer Centric. • Innovative problem-solving thinking through an analytical and process-oriented mindset. • Creative leader that inspires and develops teams to provide a world-class Customer Services, improving humanity's relationship with technology. • Excellent communication, presentation, interpersonal, and language skills.

Founder of Tribe Strategy. Visionary Customer Success Executive and Trainer with over 18 years of experience creating transformative customer experiences, from early-stage startups to global organizations across seven countries around the world. Creator of the 'Power Dialogue' Customer Success framework.

Full stack, end-to-end customer experience strategist and UX designer, with 12+ experience designing for multiple touchpoints, and cross-platform, B2B / B2C digital products and services operating in multiple markets. Have created product from scratch 0 to 1, as well optimized and transformed existing products leading to improvement in key business metrics such as customer acquisition, engagement, retention, CSAT and NPS. Have deep understanding and capability to operate at the trisection of business, design and technology to deliver win-win solutions leading to sustainable growth, impact and user satisfaction.

I help businesses grow and remain competitive through help with strategic planning, operations, process, consumer reach out, better use of resources, etc (for more info check leylarazeghi.com) My background is Business Engineering, Strategy and Innovation. I have experience in product, service and non for profit consulting; and I have worked for multiple corporations in Retail and Packaged Goods, helping them with their strategy to obtain customer preference and success. Want to book an hour session? First 15 minutes are FREE

I help clients think about and do innovation better. Career-long new-product-development expert, with client-side and agency experience. Currently Principal and VP Innovation at Ideas To Go, Inc. Before joining Ideas To Go, I took 14 products from concept to market, creating Year One and Year Two sales of over $350MM, while meeting or exceeding profit objectives. I now enjoy helping companies create compelling new-product/-service concepts, and the packaging, positioning and other marketing communications that will help breakthroughs gain marketplace traction and franchise-building acceptance. Specialties: Marketing Strategy, New Product Development, Insight-Driven Innovation, Fuzzy Front End, Front End of Innovation, Concept Development, Branding/Brand Identity, Positioning, Claimstorming, Voice of the Customer, Consumer Insights, Ethnography, Ideation, Idea Generation, Facilitation, Creative Process

Strategic digital marketer with 10+ years experience in ecommerce, social strategy, web strategy, digital campaign management and mobile. Specialties: Digital Marketing, eCommerce & Web Strategy, Online Reputation Management, Customer/Community Engagement, Brand Strategy, B2B and B2C marketing

I occupy a unique position in the market research industry: I understand the underlying fundamentals of research design and statistical analysis while simultaneously having the ability to build and manage client relationships. I strive to turn raw data into a meaningful story that’s easy to understand— insights well worth it.

Serial Entreprenure, $0 Growth Hacking and Lean Startup Expert, Founder of NinjaInographic.com, Founder of Spreadsheetpaul.com. I have build two busniess with 0$ investment on marketing. We got featured in Entrepreneur.com, Huffington Post, Appsumo, Lifehack.org, Visually blog and many more places. I have worked with many global and multinational organization like The World Bank, UNICEF, UN etc to help them conducting research and project monitoring progress evaluation stages.

Co-founder/CEO of Traba. Former Jim Collins researcher, McKinsey consultant, and worked in product, biz dev, sales, strategy and coding at many a small company from gaming to medical devices.

Want to increase your customer engagement? There are 3 changing marketing forces at play in your business that influence your ability to get and keep customers. The economy, social and technology. Is your business adapting? My expertise is in finding the lost opportunities, gaps and blind spots that when corrected, result in higher profits.