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Clarity

Ogechi Felix

Lagos, Nigeria

Entrepreneur. Partner at Merchant Farmers. Enthusiastic about leveraging customer service strategies for the success of your company.
Need more coaching, here's my VIP Link to get extra sessions for free: https://clarity.fm/ogechifelix/church627
https://www.linkedin.com/in/ogechi-felix-289014118?trk=contact-info

$1.67/min

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Customer Service Customer Retention Customer Experience Customer Relations Customer Engagement Customer Insight Customer Satisfaction

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I Will Advise You on Developing Customer Loyalty Programs That Drive Sales.

I bring my experience of consulting on customer experience strategies for dining and retail businesses. I have been able to help businesses with enhanced customer satisfaction scores by 20% through personalized service approaches. This brings more people traffic and higher sales revenue.

I Will Advise on Enhancing Property Buyer Journeys and Client Referral Programs.

I have expertise in customer journey mapping for property buyers. With my strategies, clients experience streamlined sales processes and enhanced customers loyalty. Clients enjoy a remarkable boost in client referrals through personalized customer interactions.

I Will Advise You on Customer Engagement Strategies to Boost Customer Retention.

I offer over a decade of expertise in enhancing customer interactions and boosting customer satisfaction and customer retention. I have deep understanding of customer behaviour and market dynamics and a record for increasing engagement and retention by upto 30% for diverse industry clients. With my assistance, businesses are able to optimize their customer service processes resulting in improved brand reputation which in turn leads to increased retention and increased revenue streams.

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Member since July 2024