Roberto Jusino Ex Autodesk, 4 Exits, Customer Success & Sales

Former Chief Customer Officer + CS Executive who has: Led CS organizations from startup to Fortune 500 Scaled teams driving $100M+ in customer revenue Reduced churn by 20% across enterprise portfolios Built CS operations for 600+ enterprise customers Expert in: CS organization design and scaling Customer health scoring systems Revenue optimization programs Cross-functional CS operations Results speak for themselves: 200% increase in product adoption 120%+ renewal rates at scale 50% profit increase through CS initiatives 10% lift in renewals through engagement

Former CCO / CRO + Growth Leader who has: Driven 400% revenue growth for venture-backed startups Delivered 150% contract growth through customer-focused GTM Built and scaled global sales teams across 3 successful exits Achieved 155%+ renewal rates in competitive markets Expert in: Go-to-market strategy and execution Sales process design and optimization Customer acquisition frameworks Revenue scaling playbooks Results speak for themselves: 250% ARR growth in 6 months 0% churn through strategic engagement 25% increase in customer satisfaction 2X revenue through AI-driven strategies

Your CS Technology Advisor: 15+ Years of Proven Results Former CS Platform Executive + Senior CS Leader who has: Implemented CS technology for 200+ companies (Startup to Fortune 100) Achieved 90%+ adoption rates across platform deployments Reduced time-to-value by 40% through optimized tech stacks Led successful rollouts of every major CS platform in the market Expert in: Full tech stack assessment and strategic roadmap development Rapid implementation and team enablement Integration optimization and workflow automation Data-driven CS operations design Results speak for themselves: $2M+ average cost savings through proper platform selection 60% reduction in manual CS tasks post-implementation 85% improvement in data accuracy and reporting 3x faster time to insight for CS teams Ready to transform your CS operations? Let's talk about your technology needs.