AI Startup Founder, Ex - Autodesk, Hyper Growth Startup Advisory and All things Customer Expert
Former Chief Customer Officer + CS Executive who has:
Led CS organizations from startup to Fortune 500
Scaled teams driving $100M+ in customer revenue
Reduced churn by 20% across enterprise portfolios
Built CS operations for 600+ enterprise customers
Expert in:
CS organization design and scaling Customer health scoring systems Revenue optimization programs Cross-functional CS operations
Results speak for themselves:
200% increase in product adoption 120%+ renewal rates at scale 50% profit increase through CS initiatives 10% lift in renewals through engagement
Former CCO / CRO + Growth Leader who has:
Driven 400% revenue growth for venture-backed startups
Delivered 150% contract growth through customer-focused GTM
Built and scaled global sales teams across 3 successful exits
Achieved 155%+ renewal rates in competitive markets
Go-to-market strategy and execution Sales process design and optimization Customer acquisition frameworks Revenue scaling playbooks
250% ARR growth in 6 months 0% churn through strategic engagement 25% increase in customer satisfaction 2X revenue through AI-driven strategies
Your CS Technology Advisor: 15+ Years of Proven Results Former CS Platform Executive + Senior CS Leader who has:
Implemented CS technology for 200+ companies (Startup to Fortune 100) Achieved 90%+ adoption rates across platform deployments Reduced time-to-value by 40% through optimized tech stacks Led successful rollouts of every major CS platform in the market
Full tech stack assessment and strategic roadmap development Rapid implementation and team enablement Integration optimization and workflow automation Data-driven CS operations design
$2M+ average cost savings through proper platform selection 60% reduction in manual CS tasks post-implementation 85% improvement in data accuracy and reporting 3x faster time to insight for CS teams
Ready to transform your CS operations? Let's talk about your technology needs.
Former SVP Sales & CS + Growth Advisor who has:
Accelerated 400% revenue growth within 18 months through customer feedback
Driven 250% ARR growth by aligning product with market needs Built successful GTM strategies for 15+ SaaS startups
Achieved 0% enterprise churn through strategic product-market alignment
Early customer acquisition strategy Voice-of-customer feedback loops Sales-driven product validation Go-to-market optimization
30% faster time to market for new products 25% increase in customer satisfaction 2x revenue growth through validated positioning 135% renewal rates through product-market fit
Ready to accelerate your path to product-market fit? Let's talk about your growth strategy.
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