• Customer Experience Executive with extensive strategy and practice on Customer Support, Onboarding, Professional Services and Customer Success.
• Experience on creating Customer Experience areas from scratch or scaling operations for exponential growth companies with efficiency and sustainability.
• Skilled on balancing strategy with operations for companies in transformation to become Customer Centric.
• Innovative problem-solving thinking through an analytical and process-oriented mindset.
• Creative leader that inspires and develops teams to provide a world-class Customer Services, improving humanity's relationship with technology.
• Excellent communication, presentation, interpersonal, and language skills.