Full stack, end-to-end customer experience strategist and UX designer, with 12+ experience designing for multiple touchpoints, and cross-platform, B2B / B2C digital products and services operating in multiple markets.
Have created product from scratch 0 to 1, as well optimized and transformed existing products leading to improvement in key business metrics such as customer acquisition, engagement, retention, CSAT and NPS.
Have deep understanding and capability to operate at the trisection of business, design and technology to deliver win-win solutions leading to sustainable growth, impact and user satisfaction.
