Specializing in technology B2B, revenue models, business generation, traction, business models. I'm a closer. I turn leads into revenue.
Former VP, Sales at Gun.io where I oversaw dozens of product and software teams and ran the sales organization.
I spend at least half my time on the phone worldwide with businesses who are spending 6-7 digits on software projects. I can speak to what makes them tick and how to use the right psychological triggers to advance your sale.
Over $20M in lifetime sales of B2B services and software. Learned the hard way with my own money. Scrappy bootstrapper often asked to speak to MBA classes.
I actually did this business. The short answer is the vendor landscape is super-varied, and that means you have a ton of different companies to deal with, each of whom tends to be small and doesn't have a very good vendor support operation. Since we didn't want to carry inventory we did drop shipping, but the margins were not ideal. It was possible, but the realities of the business, at least several years ago, were difficult operationally. I could talk to you in detail about it if you like.
If you're interested in a different viewpoint all together, I would be able to tell you about how we sell Scrum without Waterfall. We don't ever have to fixed-bid anything. I generally find that fixed-bid is a solid way to lose your shirt.
I almost always turn to Upwork for work like this and I focus on the Philippines. Excellent workforce, good attitudes, and effective results if you screen well. Can't beat the cost, either. Don't expect to get good results from the lowest priced, but I have had superb folks at $15/hour.
I realize this question has aged quite a bit, so I'm not going to spend a lot of time answering is case it's moot, but I'd be happy to discuss this with you on a call. I specialize in adding services businesses to other existing structures.
This is one of those classic "it depends" questions. There are a lot of variables. I would suggest it's best to look at it through the lens of your billing and cash flow. Happy to discuss. I work extensively in this space.
I might be able to assist with this. Happy to do a call and discuss your particular needs. I work a lot of reseller deals like this where I build and pair up teams.
I realize this is an aged question, however I'd be happy to talk to you about this. I work with a lot of founders and startups in this area.
If you haven't addressed your needs, yet, or if they have advanced in the past few months, I'd be happy to talk about this. I work on marketing and sales funnel development for my own businesses and clients.
Ethical empathy requires you to stand in the other party's shoes and imagine how he is valuing his time and investment in your firm. These situations happen all the time and can either end ugly or neutral but rarely leave (in my experience) all parties jumping for joy. I'd be happy to discuss with you. I have gone through this several times and equally be on the positive and negative side of the situation.
My experience suggests you should only internalize functions that require on-site employees. I have used external bookkeeping resources for more than 10 years and been very happy not having that function in-house. Obviously there are caveats depending on what you mean and how you are setup. Sometimes it makes sense to have AR/AP internal and sometimes it doesn't, however in my 10+ startups I have always outsourced it and always been happy with the results.
Office Manager and Admin can also be different things. Virtual Assistants can easily pick up the slack on admin tasks that you would otherwise pay too much to have done in house. Office Manager may have to be onsite, but you really need to consider what you can profitably outsource.
Happy to discuss my experience and make recommendations based on your specifics as there is no one-size-fits-all answer for personnel. There are many variables.
At Gun.io we're about to replace our legacy home-grown system for these items with Hubspot. So far we are happy with it. It doesn't do _everything_ but it does enough and it's easy enough to use for non-technical staff. We got it up and running with about a month of dedicated work, mostly on developing the content.
David helped point out some great next steps that saved me a ton of time. Great advice and prompt response. You should give him a call.
Amazing chatting with David! He clearly knows his stuff
Half a page of notes and a billion things running through my brain. He looked through some customer data and had some really good 80/20 insights for me. David brought the value. Excited to talk to him again!
David had excellent recommendations for my business - pricing, sales, customer discovery, and research. I could see that he went through similar challenges as a business owner. It was one of the most valuable calls I had on Clarity.
David was excellent. He shared some very useful tips that will help me make some important decisions in my businesses. He also came across as very genuinely wanting to help. Definitely recommend David
Had a great call with David. He presented some new ideas and directions I could take my business. He even followed up asking how things were going.. thanks David!
David knows a lot on how to use the Lean methods to move forward a very early stage startup. He helped me with prioritizing the steps to test my idea and challenging my thought process on find a market fit.