the startups.com platform about startups.comCheck out the new Startups.com - A Comprehensive Startup University

Categories

Browse Search

Loading...

Clarity

Roberto Jusino

San Francisco, CA

AI Startup Founder, Ex - Autodesk, Hyper Growth Startup Advisory and All things Customer Expert

$2.50/min

—
0 Calls

—

0 Reviews

—

Avg. call

Customer Acquisition Startup Consulting Tech startups and entrepreneurship Customer Service Customer Retention Early-stage Startups Customer Experience Customer Engagement Customer Insight Customer Satisfaction

Call me to talk about

CS Strategy Catalyst: 15+ Years Global CS Leadership

Former Chief Customer Officer + CS Executive who has:

Led CS organizations from startup to Fortune 500

Scaled teams driving $100M+ in customer revenue

Reduced churn by 20% across enterprise portfolios

Built CS operations for 600+ enterprise customers

Expert in:

CS organization design and scaling
Customer health scoring systems
Revenue optimization programs
Cross-functional CS operations

Results speak for themselves:

200% increase in product adoption
120%+ renewal rates at scale
50% profit increase through CS initiatives
10% lift in renewals through engagement

SaaS Revenue Growth Expert: Seed to Exit Success

Former CCO / CRO + Growth Leader who has:

Driven 400% revenue growth for venture-backed startups

Delivered 150% contract growth through customer-focused GTM

Built and scaled global sales teams across 3 successful exits

Achieved 155%+ renewal rates in competitive markets

Expert in:

Go-to-market strategy and execution
Sales process design and optimization
Customer acquisition frameworks
Revenue scaling playbooks

Results speak for themselves:

250% ARR growth in 6 months
0% churn through strategic engagement
25% increase in customer satisfaction
2X revenue through AI-driven strategies

Customer Success Technology Partner | 200+ Companies | Executive Experience

Your CS Technology Advisor: 15+ Years of Proven Results
Former CS Platform Executive + Senior CS Leader who has:

Implemented CS technology for 200+ companies (Startup to Fortune 100)
Achieved 90%+ adoption rates across platform deployments
Reduced time-to-value by 40% through optimized tech stacks
Led successful rollouts of every major CS platform in the market

Expert in:

Full tech stack assessment and strategic roadmap development
Rapid implementation and team enablement
Integration optimization and workflow automation
Data-driven CS operations design

Results speak for themselves:

$2M+ average cost savings through proper platform selection
60% reduction in manual CS tasks post-implementation
85% improvement in data accuracy and reporting
3x faster time to insight for CS teams

Ready to transform your CS operations? Let's talk about your technology needs.

I Will Accelerate Your Product Market Fit Strategy

Former SVP Sales & CS + Growth Advisor who has:

Accelerated 400% revenue growth within 18 months through customer feedback

Driven 250% ARR growth by aligning product with market needs
Built successful GTM strategies for 15+ SaaS startups

Achieved 0% enterprise churn through strategic product-market alignment

Expert in:

Early customer acquisition strategy
Voice-of-customer feedback loops
Sales-driven product validation
Go-to-market optimization

Results speak for themselves:

30% faster time to market for new products
25% increase in customer satisfaction
2x revenue growth through validated positioning
135% renewal rates through product-market fit

Ready to accelerate your path to product-market fit? Let's talk about your growth strategy.

Answers 0
Reviews 0

Answers

Reviews

Member since February 2025