Loading...
Expert
MenuGreg Meyer Customer Success and Product Leader
|
13
Calls |
41
Reviews |
Areas of Expertise
-
GM$3.33/min per minute(7)Customer SuccessGreg Meyer • Seattle, WACreated 12 years ago in Business / Getting StartedI've been a community builder, delivered professional services, and also know about what it takes to bring sales and service together. I'd love to talk to you about customer success.Greg Meyer Seattle, WA(7)
-
GM$3.33/min per minute(7)Customer ServiceGreg Meyer • Seattle, WACreated 12 years ago in Business / Getting StartedWhether you want to refine your existing service attributes or quantify the value of an online community, I can help. Front-line, Tier 2, or Expert-level service? I've been part of that effort in small startups and F500 public companies.Greg Meyer Seattle, WA(7)
-
GM$3.33/min per minute(7)Agile MarketingGreg Meyer • Seattle, WACreated 12 years ago in Sales & Marketing / OtherWant to apply the philosophy of Agile Software development to marketing? I'd like to chat. Fail faster, more often, and smarter ... to reach more intelligent goals (and stop chasing technology "silver bullets")Greg Meyer Seattle, WA(7)
-
GM$3.33/min per minute(7)Startup ProductivityGreg Meyer • Seattle, WACreated 12 years ago in Skills & Management / ProductivityPerfect is the enemy of done. I can help you be more productive and to identify systems and tasks to get more done, faster.Greg Meyer Seattle, WA(7)
-
GM$3.33/min per minute(7)CommunityGreg Meyer • Seattle, WACreated 12 years ago in Business / Getting StartedCommunity Wrangler for various SaaS services - love to talk to people on social media, on the phone, and in person. Try not to feed Trolls.Greg Meyer Seattle, WA(7)
- Reviews 41
- Answers 5
Gave me great strategic and tactical advice to accomplish our goals. Based on his practical past experience, he also provided useful & specific feedback on my ideas. I would definitely consult with him again.
Source: Clarity Michael Williams Oct 31, 2019Greg got straight to business and made the most of our time. He came prepared and was able to answer all my questions quickly and in full. I would recommend Greg without hesitation.
Source: Clarity Jim Erickson Sep 16, 2016Greg is "the crm guy" he is really nice and very knowledgeable on the subject.
Source: Clarity Diana House Jan 4, 2014Greg got right to the point, understood what I was trying to do, had several keen suggestions and ideas, and was overall very helpful. Will definitely reach back out to Greg as I build my product.
Source: Clarity Paul Ruderman Aug 5, 2013Greg was phenomenal. His grasp of scaling and managing customer support is profound. He also has business savvy and wisdom that is rarely seen these days. I came away from the call with actionable steps as well as a few amazing introductions to people I needed to speak with. It doesn't get any better than this!
Source: Clarity Tracy Simmons Jun 25, 2013Has well rounded wisdom of the business world. A pleasure to talk to and gave some great insight!
Source: Clarity Mark Michuda Dec 28, 2012At Netegrity, Greg was a dedicated and driven worker with a high work ethic and attention to detail.
Source: LinkedIn Tom McCorkhill Dec 28, 2012Working with Greg at Netegrity was a great pleasure. His strong organizational skills, technical talent and leadership helped to make our IT department function very smoothly. Greg's skill set was so diverse and valuable, Netegrity was forced to hire 3 different people to make up for the different responsibilities Greg had.
Source: LinkedIn Tim Maliyil Dec 28, 2012Greg was a key team member managing several core projects for Netegrity. Work included customization of the customer support site, development of the teams quality assurance processes, qualification of 3rd-party products, etc. Greg designed and developed critical enhancements for the customer support site that measurably improved customer satisfaction and improved the support process.
Source: LinkedIn Todd Clayton Dec 28, 2012I had the pleasure of having Greg work within my custom engineering organization while at Netegrity. Being one of the senior members of our team Greg was always involved with some of our largest and toughest assignments.
Source: LinkedIn Scott Sullivan Dec 28, 2012The best way to learn about organizing the content would be to check out other Desk.com sites (see their customer page for examples). The knowledge base is two tiers (topics and articles) so it's somewhat limited but very simple to set up.
Hi there - depending upon your needs your should check out Zipwhip (takes inbound SMS on behalf of existing land line or Toll Free number); or a service like FrontApp (SMS is one supported channel). Alternately, build your own solution with Twilio.
Find the first company (small is fine) who might need your solution. Convince them you can help them succeed. Keep asking until they say yes. If you don't find that company, keep asking. You'll use the first "yes" to find more - don't give up!
You can always compete by offering something your competitor does not provide (either different products, different services, different prices, or different target market). Start by finding out what your customer needs - then build a version of your product. Iterate, iterate, and iterate.
The best practice workflow for using a CRM is: model something that already works. Imagine a very high-touch process where you list all of the steps for the "happy path" of a successful sale. Then, model that same process in your CRM.
Related experts
-
OAOla AyeniPresident and Founder at eateria • Chicago, Illinoisfounder of 2 companies, startup founder, wins business plan competitions, bootstrapper,sales guru, practicalPublic relations • Marketing Strategy • Direct marketing • Bootstrapping your business • Publicity • Product Marketing • Early-stage Startups • Strategic Partnerships • Competitive Analysis • Sales Process •$4.17/min per minute(1)5.0 3 7
-
RRRobert RichmanCulture Architect at Culture Blueprint • san diego, caPreviously Zappos.com Culture Strategist and author of the upcoming "Culture Blueprint." Robert has spoken to and consulted for Toyota, Whole Foods, Eli Lilly, Verizon Wireless and many other game changing companies.Marketing • Entrepreneurship • Public Speaking • Coaching • Customer Service • Culture • Management Consulting • Leadership Development • Community Sites •$2.92/min per minute(14)4.5 21 23
-
ENEric NashbarSarasota, FLI have owned, been president of, grown and sold four companies: a volleyball company called Spike Nashbar, a bicycle company called Bike Nashbar, a computer software company called Nashbar\Associates, Inc. and a school uniform company called Choice Uniforms. As a part of running those businesses: I have managed as many as 350 people, grew sales to over $35 million per year, received a patent and sold those companies for as much as multiple 8 figures. Through my membership with the Young President's Organization, I attended executive education at Harvard University. I am also an instrument-rated (though not current) pilot. I now run FaxBetter, an internet telecom provider that has serviced over 500,000 customers to date and have invested seed capital in a patent-pending digital marketing technology.Entrepreneurship • Start-ups • Startups • Strategy • Marketing Strategy • Venture Capital • New Business Development • Solution Selling • Telecommunications • Strategic Partnerships •$8.33/min per minuteNew Arrival— — 7
Related experts
-
OAOla AyeniPresident and Founder at eateria • Chicago, Illinoisfounder of 2 companies, startup founder, wins business plan competitions, bootstrapper,sales guru, practicalPublic relations • Marketing Strategy • Direct marketing • Bootstrapping your business • Publicity • Product Marketing • Early-stage Startups • Strategic Partnerships • Competitive Analysis • Sales Process •$4.17/min per minute(1)5.0 3 7
-
RRRobert RichmanCulture Architect at Culture Blueprint • san diego, caPreviously Zappos.com Culture Strategist and author of the upcoming "Culture Blueprint." Robert has spoken to and consulted for Toyota, Whole Foods, Eli Lilly, Verizon Wireless and many other game changing companies.Marketing • Entrepreneurship • Public Speaking • Coaching • Customer Service • Culture • Management Consulting • Leadership Development • Community Sites •$2.92/min per minute(14)4.5 21 23
-
ENEric NashbarSarasota, FLI have owned, been president of, grown and sold four companies: a volleyball company called Spike Nashbar, a bicycle company called Bike Nashbar, a computer software company called Nashbar\Associates, Inc. and a school uniform company called Choice Uniforms. As a part of running those businesses: I have managed as many as 350 people, grew sales to over $35 million per year, received a patent and sold those companies for as much as multiple 8 figures. Through my membership with the Young President's Organization, I attended executive education at Harvard University. I am also an instrument-rated (though not current) pilot. I now run FaxBetter, an internet telecom provider that has serviced over 500,000 customers to date and have invested seed capital in a patent-pending digital marketing technology.Entrepreneurship • Start-ups • Startups • Strategy • Marketing Strategy • Venture Capital • New Business Development • Solution Selling • Telecommunications • Strategic Partnerships •$8.33/min per minuteNew Arrival— — 7
the startups.com platform
Copyright © 2025 Startups.com. All rights reserved.
