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Expertise
MenuCustomer Success
Created 12 years ago in Business / Getting Started
I've been a community builder, delivered professional services, and also know about what it takes to bring sales and service together. I'd love to talk to you about customer success.
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Greg Meyer
Seattle, WA
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Customer-focused leader delivering results for startup to F100 SaaS customers. MBA with deep experience in customer service, marketing, and technical roles as a co-founder, team lead, and individual contributor for local and remote teams. I love ideas that help customers and build better products. Specialties: customer success, customer advocate, usability testing, product planning, process improvement, customer experience, customer relationship management (CRM), pre-sales support for small business and enterprise customers.
Reviews (41)
Gave me great strategic and tactical advice to accomplish our goals. Based on his practical past experience, he also provided useful & specific feedback on my ideas. I would definitely consult with him again.
Source: Clarity Michael Williams Oct 31, 2019Greg got straight to business and made the most of our time. He came prepared and was able to answer all my questions quickly and in full. I would recommend Greg without hesitation.
Source: Clarity Jim Erickson Sep 16, 2016Greg is "the crm guy" he is really nice and very knowledgeable on the subject.
Source: Clarity Diana House Jan 4, 2014Greg got right to the point, understood what I was trying to do, had several keen suggestions and ideas, and was overall very helpful. Will definitely reach back out to Greg as I build my product.
Source: Clarity Paul Ruderman Aug 5, 2013Greg was phenomenal. His grasp of scaling and managing customer support is profound. He also has business savvy and wisdom that is rarely seen these days. I came away from the call with actionable steps as well as a few amazing introductions to people I needed to speak with. It doesn't get any better than this!
Source: Clarity Tracy Simmons Jun 25, 2013Has well rounded wisdom of the business world. A pleasure to talk to and gave some great insight!
Source: Clarity Mark Michuda Dec 28, 2012At Netegrity, Greg was a dedicated and driven worker with a high work ethic and attention to detail.
Source: LinkedIn Tom McCorkhill Dec 28, 2012Working with Greg at Netegrity was a great pleasure. His strong organizational skills, technical talent and leadership helped to make our IT department function very smoothly. Greg's skill set was so diverse and valuable, Netegrity was forced to hire 3 different people to make up for the different responsibilities Greg had.
Source: LinkedIn Tim Maliyil Dec 28, 2012Greg was a key team member managing several core projects for Netegrity. Work included customization of the customer support site, development of the teams quality assurance processes, qualification of 3rd-party products, etc. Greg designed and developed critical enhancements for the customer support site that measurably improved customer satisfaction and improved the support process.
Source: LinkedIn Todd Clayton Dec 28, 2012I had the pleasure of having Greg work within my custom engineering organization while at Netegrity. Being one of the senior members of our team Greg was always involved with some of our largest and toughest assignments.
Source: LinkedIn Scott Sullivan Dec 28, 2012the startups.com platform
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