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ITIL
Menu32 experts in ITIL topic
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NBNick BeaugeardFounder and CEO at HubOne • Sydney Area, AustraliaFounder and CEO, HubOne, Founder of Bellerephon Group, managing techie with people skills,, speaking skills and agile product cycle deep knowledge.ITIL • Lean Startups • Public Speaking • Product Development • Cloud Computing • Office 365 • Agile Methodologies • Agile Project Management • Microsoft CRM • Executive Mentoring •$3.33/min per minute5.0 1 9
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TATahir AlviDirector of Information Security Consultancy • LondonDirector / founder of Information Security consultancy Sigmatak. Background in professional, managed services, consultancy, petrochemical, telecoms, commercial and global corporate sectors. Commercially-aware, with a broad range of IT security management experience having worked for leading organisations Capgemini and Getronics, chevron, shell Specialties:• IT Security Strategies, Policies & Procedures • Project planning/management • Stakeholder Management • Sarbanes-Oxley (SOX) Compliance • COBIT and COSO Frameworks • IS Governance, Risk & Compliance • Risk Management, Risk Assessments & Mitigation (IRAM) • Business Impact/Threat & Vulnerability Assessment • Documenting Policies & procedures • CISSP • CISM • ISO 27001 Lead Auditor • PRINCE2 Project Management & Delivery • ITIL FoundationITIL • Information Security • Risk Management • Security • Policy • Stakeholder Management • Information Security Management • CISSP • ISO 27001 • IT Audit •$3.33/min per minute5.0 3 8
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TBTony BishopChief Strategy Officer at The 451 Group • Charlotte, North Carolina AreaEnterprise IT Focus Successful entrepreneur and CTO in Wall Street Technology. Strategy, Solution Communication & Alignment, Product Strategy, Raising Capital (Friends & Family; Angel; Partners; Venture)ITIL • Start-ups • Product Management • Cloud Computing • Portfolio Management • Data Center • Virtualization • SOA • Enterprise Architecture • Process Engineering •$5.83/min per minute4.5 1 0
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APArun PChennaiArun P IT Service Delivery Manager | Service Desk Management An experienced IT professional with over 15 years of expertise in leading service support and development teams to deliver high-quality software solutions. Skilled in ITIL and Agile methodologies, has a proven track record of achieving high SLA compliance, improving process efficiencies, and driving significant performance improvements. Known for fostering strong client relationships, streamlining project management processes, and implementing successful service improvement initiatives.ITIL • Project Management • IT Service Management • Service Desk • IT Service Delivery •$1.67/min per minute— — 0
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FGFelipe GomesIT Professional • Brasília, DFProfessional degree in Computer Sciences (finished in 2010) Extension Courses in User Experience (UX) Design Data Science Business Agility Experienced in: Software Development Customer Support Business Process ManagementITIL • User Experience • User Interface Design • User Experience Design • IT Management • IT Strategy • Customer Support • Strategic IT Management • BPMN •$1/min per minute— — 0
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SKSachin KumarDelhiI am a leader having more than 24 years of IT industry experience. I have a strong acumen with an expertise of building, leading and mentoring a large-scale IT projects comprising of 300+ engineering staff supporting millions of customers every day. I have a strong expertise in both On-premise and Cloud Operations and have built and headed 24/7 Site Reliability Engineering Operations, DevOps Global Infrastructure Tech Support & IT Service Desk teams, Digital Transformation & Automation, ITSM Desk (support Incidents, Problem, Change Management), Database Support, IT Compliance, Corporate IT Policies framework design, Smart Automations, Project, Program, Product & Portfolio Management, & Cyber Security Operations in global corporations leader in Travel Tech, Fintech, Telecom, FMCG’s, Hospitality, Banking & Finance, Online Services and eCommerce, Tech Support Centres, Oil & Gas & Government Sectors. Under my leadership, I successfully turned a traditional IT division to Smart, Automated, AI powered and Cost-effective IT division that further turned from a Cost Centre to a Profit Centre. ► Strategic Planning & Operational Support: Dedicated leader with a passion for results and a proclivity for aligning technology teams to achieve greater business objectives. Spearheaded the execution of strategic plans and service/operational goals to hit key performance metrics and support enterprise expansion. ► Operational Excellence & Improvement: A proven track record of successfully analysing and solving critical business problems. Increase organisational effectiveness by continuously assessing, initiating, prioritising, refining, and driving technology solutions. ► Engineering Capabilities: I am a strong result-oriented engineering leader that provides a cost-effective solution to any business problem pertaining to their IT services, I have an expertise to Optimise Operations Support, Process Automations, designing of Auto remediation and Self-healing system to absorb organisation’s growing business and IT needs. Areas of Expertise but not limited to the following: Digital Transformation and Automations 24/7 Site Reliability Engineering and Operations. 24/7 Infrastructure NOC Operations Canter Design and Management. 24/7 Monitoring of all the Network applications, servers, devices, Mobile Apps, Customers Behaviour, Cyber Security Threats, IOT Devices etc and anomaly response. 24/7 DevOps and Tech Support Canter design . Good hands-on expertise in both On-premise servers, Data Centres and on Cloud operations networking devices like Multilayer-switches, Routers, Wireless controllers, Teleconferencing systems Desktop hardware’s, software’s. 24/7 Cyber Security Operation Centre Design and Support with VAPT assessments. Project Management (Agile and Scrum). Infrastructure and Cyber Security Major Incidents and Escalation Management. Disaster Recovery, Business Continuity planning, DR site setup, and Risk Management ITIL functions like Incident, Problem, Change, including CMDB design and support. IT Budgeting, Contracting, Customers, Vendors, Partners Relationship Management. People & Resources Hiring, Training, Mentoring & Development and Retentions. Business capacity planning and building. Design of IT Service Support SOP’s, Technical Documentations, Guidelines, Customers Documentations, Corporate Security Policies, Users IT Assets usage policies etc.ITIL • Start-ups • IT Strategy • DevOps • Software Project Management • Digital Transformation • IT Outsourcing • Artificial Intelligence • IT Service Management • IT Service Delivery •$1.67/min per minute— — 0
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PAPhilippe AraujoOperations Process Specialist, Startup founder • MontréalThrough years of consultation, I had the opportunity to advise companies and managers on how change things to improve their culture and operations. I believe in people, in data and knowledge. By gathering the best of each one you can do tremendous things with a company… My next challenge is to put everything I learned into a startup and to change something! My motto is to believe in your values and yourself no matter what!ITIL • Growth Hacking • Startup Consulting • Business Model Canvas • Culture Change • IT Service Management • Corporate Culture •$1/min per minute— — 10
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FPFloyd PiedadDirector for R&D at Stratpoint Technologies, Inc. • NCR - National Capital Region, PhilippinesIT industry practitioner since 1990, with practical knowledge of running and growing startups in software development and technology-driven services. Author of the internationally-published book "High Availability: Design, Techniques, and Processes".ITIL • Software Development • Product Development • Mobile Technology • Operations Management • High Availability •$1.67/min per minute— — 6
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FEFrederic EstienneTelecom and IT enterprise Architect • MontrealInformation Technology Management Professional with 30+ years in the IT industry, specializing in the Telecommunications field. Background includes IT Operations, Research & Development, application and software development, design & implementation of network/systems management solution, systems analysis, implementation and management of large scale WAN and LAN networks and systems, network operations, as well as project management and team leadership. Responsible for planning & design, technical training and personnel supervision as well as both pre/post-sales support. Involvement in several large scale acquisition and implementation projects and possesses knowledge of a variety of systems and networking technologies, including: Cisco Systems, VMware and HP Networking equipment’s, Unix, Windows and Linux Systems and applications, Cisco Mgmt. suite, HP NNM & Performance Insight, CA Spectrum and CA eHealth, CA PM, Remedy ARS, Sybase, BMC Patrol, Microsoft MOM and IBM’s Tivoli Maximo and network management systems. Diverse management experience and broad knowledge of network and systems products and applications enabling me for informed decisions to best suit the customer’s needs. Other management skills include developing creating strategies and implementing IT best practices, with an emphasis on providing direction and technical leadership for the planning, implementation and management of infrastructure solutions for mission-critical environments. • IT Design and Architecture • Systems and Network management • IT Framework (ITIL, MOF …) • IT improvement and evolution • Leadership & Management • Project Management Skills • Planning & Organization • Communication & Interpersonal Skills • Customer focus • Team and people orientedITIL • VoIP • Telecommunications • Strategic Consulting • Wireless • Integration • Solution Architecture • Security • Enterprise Architecture • System Design •$2.50/min per minute— — 18
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JFJim Fogarty, PMPWashington D.C. Metro AreaI am an innovative Project Management Professional (PMP Certified) and Systems Engineering Subject Matter Expert who uses opportunities for improvement to achieve success. We find and reward excellence and leadership to deliver innovative products and services that results in business growth. I help you: • Use Vision and Tactical Value to exceed expectations and gain customer loyalty • Set the example for Business Value and Innovation • Improve your Performance and Service Quality to achieve Business Growth • DELIVER VALUE BASED RESULTS ON TIME AND ON BUDGET THAT EXCEEDS EXPECTATIONS Specialties: - Value Engineering and Innovation - Project (Program, Portfollio) Management - Operation and Business Analytics - C4ISR Operations - Information Security (ICD-503 compliant) Integration - Cyber Security Assessment - Workforce Gaming and Gamification - ITSM / ITIL Integration (Info Technology Service Management / Infrastructure Library) - CMMI Integration Strategies (Capability Maturity Model Index) - SDLC Best Practice Solution Integration (Systems Development Lifecycle)ITIL • Program Management • SDLC • Computer Security • Systems Engineering • Performance Improvement • Government • Six Sigma • PMP •$2/min per minute— — 9
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HTHugo Therrien• Québec, Québec, CanadaFondateur d'interfaceB2TI inc., près de 20 ans d'expérience en gestion des services TI, participation active à plus de 35 projets en TI, a fait une différence et a été utile pour plus de 20 organisations gouvernementales et entreprises privées de toutes tailles, certifié ITIL® Directeur (Master).ITIL • Scrum • IT Strategy • Architecture • Agile Methodologies • System Architecture • Solution Architecture • VB.NET • SOA • Enterprise Architecture •$1.67/min per minute— — 2
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CECesar EstebanInformation Systems Security ResearcherYour One Stop shop for InfoSec solutions for small to mid-size companies. Provide full end-to-end consulting services for your information security needs.ITIL • Computer Forensics • Computer Security • Security • Network Security • Vulnerability Assessment • Information Security Management • Penetration Testing • Vulnerability Management • Firewalls •$5/min per minute— — 15
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DKDimitris KanellopoulosLimassol, CyprusStartup and online business advise. Product oriented IT Executive with project management exp on large projects as well as startups. Expert in Product/ App and Infra in the financial industry. Payment systems expert and Currently employeed in the financial services sector as Head of Business Services delivery efficiencies and products. Talk to me!ITIL • Information Technology • Project Management • IT Management • Executive Management • Board of Director experience • IT Solutions • PMO • Prince Practitioner • PRINCE2 •$1.67/min per minute— 3 4
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ASAneil SinghIT, Biz Dev, Ideas, Managing • Kitchener Waterloo, CanadaEntrepreneur Founder Simply Appointments and Builder of the Internet... Been hosting web/email since late 90's. Building SaaS Cloud Data Center environments world wide since yr 2000. Hosting and Supporting SaaS Cloud since yr2000. Research and implement products Product development Concepts Adviser Over all a doer and listener. talk-action=0ITIL • Lean startup • Social Marketing • Business Intelligence • Cloud Computing • SaaS - Enterprise & SMB B2B • Windows Server • DNS • Data Center • VMware •$1.67/min per minute— — 0
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SGSachin GopalBengaluru Area, IndiaSachin is a Geek, CS Nerd, and an experienced IT Manager with over 13 years of experience. He loves helping start up on technology front. Expertise: Cloud ITIL Security Open Source Solution Infrastructure Setup FMS Windows/Linux/BSDITIL • Linux • Cloud Computing • IT Strategy • Infrastructure • Software Project Management • System Administration • IT Operations • IT Service Management •$1/min per minute— — 6
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SBSteve BercyMartiniqueAttractiv Wifi co-founder. Coworking and networking devotee. Momentum maker for startupers. Mobile addict. Webmarketer. Startup investor. Financial IQ passionate.ITIL • Web Analytics • Project Management • Networking • Web Marketing • Business Modeling • Agile Project Management • E-business • Coordination •$1.67/min per minute— — 6
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HOHerby OlschewskiCEO at AmbiTech Solutions • Cape Town, Western CapeFounder & CEO of PAWSynergy.comITIL • New Business Development • Internet Research • IT Strategy • Internet Services • Internet Strategy • Mobile Internet • IT Service Management • Managed Services • Internet Security •$1/min per minute— — 0
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PDPeter DavisHelp with your GRC needs.Founder of Peter Davis+Associates, a firm specializing in assisting companies with their governance, compliance and audit needs.ITIL • Writing • Security • Information Security Management • IT Governance • Six Sigma • Process Mapping • ISO 27001 • COBIT • IT Audit •$2.50/min per minute— — 7
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MJManuel JimenezCEO at Freelance • Madrid Area, SpainInternet entrepreneur. CEO of SPAIN2.COM You'll find with me the right professional resolving your problems in multiple areas: SEO, infraestructures, networking, marketing, 12years Senior Consultant, spanish speaker as well as english, Have a try! Advices are really really worth it.ITIL • SEO • Linux • Java • Cloud Computing • Apache • Unix • Oracle • HP-UX • Solaris •$3.33/min per minute— — 0
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KVKarin Verbeeckprofessional project managerStrong ICT background, strong financial services experience. Top project management expertise. Customer success firstITIL • IT Strategy • Software Project Management • Requirements Analysis • ERP • Governance • PMP • Project Portfolio Management • CMMI • COBIT •$1.67/min per minute— — 1
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LZLeonard ZhuISO9001 auditor / Quality manager • ChicagoIT service desk operation 2008-2010 IT service desk operation manager 2010-2013 Quality management in IT infrastructure Americas 2013-2015 ISO9001 auditor 2015- ITIL based service management expert 2008-ITIL • Quality Assurance • Security Audits • Quality Management • ISO 27001 • IT Audit • Service Desk • Quality Control • ITIL v3 Foundations Certified • ITIL Certified •$1.67/min per minute— — 0
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FAFernando AngelieriCo-founder at TradingWorksAfter 10 years working for great companies like Accenture and Microsoft, I’m entrepreneur again with my knowledge on activities and time sheet management systems. Since my own company (Base Brasil) we delivered solutions using an automatic time sheet and activity management controlling our developer team. These 15 years of knowledge are now being delivery to our customers through a cloud system named TradingWorks not only for IT demands but for the whole company. - Automatic time sheet. - Performance metrics. - Activity-based Costing model (ABC), putting the expenditures at right place. - Real-time Activity Control Management. - Real-time Project Management. - Knowledge management.ITIL • Software Development • Business Intelligence • Project Management • Cost Management • IT Strategy • Time Management • Software Project Management • Enterprise Architecture •$1.67/min per minute— — 12
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NENicola ErriquezIT Professional, Problem Solver • WarsawMore than 16 years of experience as IT Professional / Data Architect, SME in Oracle, SQL, Operation & Support CEO & Founder of Elettronica Club CEO & Founder of StudioTopWebITIL • Big Data • Database Design • MySQL • SQL • Oracle • Database Administration • IT Operations • Oracle SQL •$2/min per minute— — 0
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TPTim PacileoFocused on Cloud Computing, Change Mgmt, IT Ops • New Haven, CTI bring over two decades of IT strategy, transformation and service delivery His primary expertise is in IT assessments, strategy and transformation including IT Consolidations, IT Sourcing, Cloud Computing (AWS, Azure, Google), SaaS, IT Operations, Disaster Recovery and Business Continuity Planning for clients within the domestic US and international markets. In addition to healthcare and HIPAA / HITRUST compliance, I have led successful engagements working with clients in the Financial Services, Healthcare, Manufacturing, and the Public Sector environments.ITIL • Management Consulting • Cloud Computing • Disaster Recovery • IT Strategy • Change Management • Mergers & Acquisitions • IT Outsourcing • IT Operations • Consolidation •$4.17/min per minute— — 0
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NRNeil RamosHardworking & Friendly IT Consulting • Chicago, ILWith nine years of technical support & three years of management experience including multi-application ownership, system admin-level permissions, & system integrations - I strive to provide a team oriented, logical troubleshooting approach to all situations presented to me. My passion for improving the end user IT experience comes from many years in customer service-first work environments. A goal of mine is to provide a proactive approach to IT support, so that IT is aware of issues before end users even know they happen and reduce ticket volumes. Managing a level two support team has given me strong insight into not only what is best for the end user, but also what tools are needed to support them.ITIL • Information Technology • Zendesk • Windows Azure • Microsoft Office • Adobe Creative Suite • Windows • Microsoft Exchange • Salesforce.com Administration •$1.67/min per minute— — 0
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