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Aneil Singh IT, Biz Dev, Ideas, Managing

Kitchener Waterloo, Canada
Entrepreneur Founder Simply Appointments and Builder of the Internet... Been hosting web/email since late 90's. Building SaaS Cloud Data Center environments world wide since yr 2000. Hosting and Supporting SaaS Cloud since yr2000. Research and implement products Product development Concepts Adviser Over all a doer and listener…

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  • Answers 24
Aneil Singh, IT, Biz Dev, Ideas, Managing answered:

Just throwing it out there that I own www.simplyappointments.com

My question to you is how large is your city? Sometimes people try and promote too large when customers will no do the travelling to get to you.

Google/Facebook allow you to specify your target market, age, location, and much more.

Word of mouth in your business I think is king though. Make sure your current customers are super happy and let them know you want more customers.

And yes, being able to book appointments online is pretty damn important. for me anyways.

Hope this helps you some.
Aneil

Aneil Singh, IT, Biz Dev, Ideas, Managing answered:

What technologies do you know? or are you outsourcing the development?
If you are worried about software costs for Microsoft there is a Startup Bizspark program where software is free.

Using Opensource is also great, there are so many options. Don't think you could go wrong with LAMP and server hosting end up being cost effective as well.

PHP and MySQL are powerful.

Aneil Singh, IT, Biz Dev, Ideas, Managing answered:

Determine how much the custom modification is going to cost you in time and cost. Is this a fast track project? so something you have already considered doing but has less of a priority on your current roadmap.
If this is something that is on your roadmap you may what to not charge as much for the fast track. Of course you need to determine this.
If one "lighthouse" company wants your system with some mods then why wouldn't "lighthouse2"? Expanding your market is a good thing.
At the same time how much is this project/mod going to affect your focus on your system and roadmap? Can you afford to delay your roadmap?

As for branching, you need to figure out a way to add this Mod as a module allowing you to easily integrate. You should be building your system in a modular manner anyways. Turn off/off features easily based on customer wants/needs.

Figure out a way to do the mod for the light house customer. :)

Aneil Singh, IT, Biz Dev, Ideas, Managing answered:

It is definitely a risk to integrate with any other company. WHY? If that company has a problem your customers will not know or CARE. What your customers will know is your SaaS app was not working.
Now. if you are starting up you have to weigh the time/cost to integrate and build yourself. Risks? Pros/Cons?
If the integration can be done quickly and for low cost you can plan to build your own later and you will also have data telling you if this integration is wanted/needed.

Hope it helps some.

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