Arun P
IT Service Delivery Manager | Service Desk Management
An experienced IT professional with over 15 years of expertise in leading service support and development teams to deliver high-quality software solutions. Skilled in ITIL and Agile methodologies, has a proven track record of achieving high SLA compliance, improving process efficiencies, and driving significant performance improvements. Known for fostering strong client relationships, streamlining project management processes, and implementing successful service improvement initiatives.