Dynamic and seasoned professional, offering a detailed understanding of claims processes, insurance industry guidelines, and best practices. Qualified and resourceful with the ability to provide influential leadership, drive performance and productivity, build positive relationships, and optimize satisfaction. Identifies and capitalizes on new opportunities for growth and development. Exercises independent judgment and decision making abilities. Licensed in AL, AK, AR, AZ, CT, DE, FL, GA, ID, IN, KY, LA, ME, MI, MN, MS, MT, NH, NV, NC, NY, OK, RI, SC, TX, UT, VT, WA, WV & WY. Mature and stable professional who excels during challenges.