• Develop, direct, and implement strategic HR plans and policies to support the Company's Mission and strategy (including recruitment, training, and compensation).
• Oversaw HR operations, guided executives to ensure compliance with labor laws, and analyzed HR effectiveness.
• Collaborated with CEOs to craft the company’s Vision, Mission, Core Values, and Core Competencies with 100% satisfaction.
• Create a basic HR Budget for the operations of the company with a 100% outlook on the company’s needs.
• Resolved 98% of employee relations issues promptly and effectively, minimizing disruptions to workflow and maintaining a positive work environment.
• Oversees talent acquisition efforts, including recruitment, selection, and onboarding processes, to attract and retain top talent.
• Drive employee development initiatives, including leadership development programs, coaching, and mentoring, to support career growth and succession planning.
• Oversees and partners to develop a strategic structure and core functions that need to be performed in support of the business strategy (including creating measured Key Performance Indicators for these core functions).
• Oversees compensation and benefits programs, including annual salary reviews, bonus programs, and benefits enrollment.
• Develop and implement strategies to increase diversity and inclusion within the organization.
• Support the implementation and execution of staff recognition programs.
• Implement and partner seek out Benefit brokers of health, dental, and vision for the company, choosing the best plan for employees and the company. Setting up open enrollment and administering benefits through the HRIS system.
Human Resources
• Led credentialing, keeping all licenses and records updated and current, and provided research and administrative support for medical personnel, including onboarding (took on added responsibility to help the company as it was needed).
• Administered all employee leaves from start to finish including: FMLA, Personal Leaves, benefits under the FFCRA, PHE, and assisted with ADA accommodations and questions. Maintains knowledge of HR programs, policies, and procedures.
• Managed the Tuition Reimbursement and Talent Development Program, and employee recognition program and assisted with employee engagement activities such as Customer Service Week.
• Conduct exit interviews for voluntary terminations and process all exits in the HRIS system (Dayforce and Ultipro).
• Assist with recruitment activities, Hiring, Next Steps, background and drug testing, reference checks, employment verifications and compiling new hire packets and processing new hire badges.
• Responsible for inputting New Hires personal information in the HRIS system and processing pay adjustments, structure changes, bank information, terminations and more.
• Payroll Administrator with ADP, which included timecard review, timely processing, accurate records, and reports of all payroll transactions.
• Collaborate with Payroll and accounting on a weekly basis; track and process HR department invoices, resolve any inconsistencies with invoices and receipts, and submit invoices to Accounts Payable for payment.
• Maintained 100% accuracy in data submitted for all new hires, promotions, and employee changes from 2019-2021.
• Manages HR mailbox questions; responds in a timely manner to all employee questions involving Leave of absence benefits, employee relations, resignations, job descriptions, and other HR inquiries.
• Maintains the HR personnel file room for 300-500 employees, in compliance with employment law requirements including company I-9 forms, employment files and benefit files.
• Active member of HR Steering Committee and Safety Committee for internal COA.
Administrative Support & Project Coordination
● Assisted Legal Secretary and legal counsel with administrative support by scheduling meetings, ordering lunches, processing invoices, preparing expense reports, reviewing and editing documentation, and data entry.
● Organized projects and managed teamwork assignments for 6 attorneys by delegating contracts, participated in meetings to resolve the tracking of billable hours; and managed project portfolio for high-profile and revenue government contracts.
EDUCATION
Master of Business Administration with a Concentration in Human Resource Management
Phoenix University, Phoenix, AZ
Professional Human Resources Management Certificate (Masters)
Phoenix University, Phoenix, AZ
Bachelor of Arts in English
Bachelor of Science in Social Science with a Concentration in Education (Cum Laude)
Ashford University, Clinton IA
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