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MenuHow do I move along a slow sales pipeline?
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Hi there,
I think there may be an issue with qualification in your process and these prospects you are targeting may not actually be hot leads but people in a research phase. Any qualification process, even simple ones like BANT could give you a better understanding on which leads are closer to making a decision vs. just looking around.
Have these been inbound or outbound leads? How many customers have you closed with the previous 2 month process, and were they inbound or outbound?
I may be wrong, but I believe you are trying to close leads that have not been properly qualified. I would need a bit more background to give you a better answer.


Hi, you are knee deep in the real world startups encounter constantly. As a sales pro, my advice is to set your current prospects list aside. Step 1: Discovery - Whose businesses are the best for your services? Be specific in answering this query. Are your services high-end? Are they bare bones and template-driven. The level of service your company delivers determines who is your customer. There are numerous new customer channels I could help you identify, develop and execute (it's my jam). Schedule a call and tap into solutions.


There are a lot of good answers here. But, the issue is with qualifying. What you have is a complex sale and in a complex sale, where you deal with many buying influences who have different opinions as to what the optimal solution is as well as the urgency of the problem needing fixing.
There is one quick tip I will give you. And, that is, in your initial discussions ask them bluntly a question like this (use your own phrasing and style): "I know this process might take a while because there are a lot of people involved on your side. Can I count on you to keep me informed as to what's going on?"
Nine out of ten will say yes. Then, when you call, you can leave a message that says "Hey Joe, you agreed to keep me informed as to what's going in. Please return the call to let me know." Their guilt will probably prevail.
Is it foolproof? No, but it will increase your odds of getting a call back.
I also ask a question like this: "I find that when people call me they fall into one or two camps. The first are people who are just shopping and looking for information but aren't really looking to do something. The other is people who really want to solve a problem and want to do something relatively soon. I'm happy to spend some time with you either way, but can you tell me which camp are you in?"
One last thing, you might need a sales methodology for complex sales such as Miller Heiman's Strategic Selling. It's geared towards your type of selling situation. If you want info on this, let me know.
Bob


One thing I would add, make sure your proposal also shows a personal value for the buyer. Meaning what do the individuals personally gain from using your service, as in more time for other work, etc.


Hello I am Priyanka.
In this question I would like to share my experience with you.
An efficiently managed pipeline is transparent, meaning that you’re always aware of the number of leads and prospects you have and how far along they are in the sales pipeline. It saves you time and lessens your administrative burdens, while moving along the process at a swift pace.
A good sales pipeline lets you treat each prospect differently, creating a much needed personalized approach that helps you close deals. In all, a smoothly operating sales pipeline is crucial for the success of your small business.
Transparency and Communication
If your business is really small (which means that no more than two people handle sales), you may not need specific software for managing your sales pipeline. In fact, it may be sufficient if your salespeople share a simple spreadsheet (like Google Sheets) and enter all their data there, updating it as frequently as necessary.
However, with larger operations, transparency may become an issue. Information can get lost, leads are not followed up on. That’s when sales start to slow down and the pipeline gets clogged.
Information can get lost, leads are not followed up on. That’s when sales start to slow down and the pipeline gets clogged
If communication among salespeople is not enough (or not possible for whatever reason), you may need to install software to help your pipeline run smoothly. There are many sales platforms designed for small businesses, many of them inexpensive or even free.
Here’s a list of the most popular sales software small businesses prefer to use.
Sales Platforms
Salesforce
Although it’s popular among many larger companies, Salesforce has an edition specifically designed for small businesses. This cloud-based software allows you to generate leads, manage contacts and opportunities, forecast your sales, automate your workflow, and much more.
You can access and manage your account from any device, which means that you’ll never miss out on a sales opportunity, even if you’re not in the office.
Salesforce offers many plans for its small business subscribers. The lowest starts at $25 per month per user. This chart compares all the available plans.
Zoho
Zoho is free for up to ten users from your business. Despite the lack of costs, Zoho offers all core features of a sales management platform, including contact management, lead gathering, data analytics, and converting opportunities into sales. If your business’ size allows it, Zoho is a great cost-effective choice for you.
However, if your business expands, you may need to invest in the pro version of the software, as the free version is not suitable for the needs of a growing company. Pro packages start at $12 per user a month. This comparison chart helps you decide which package is best for your small business.
Insightly
Insightly may be the best choice if your business is really small. This cloud-based software is free for up to two users. Access for every additional person costs $12 per month. The platform is easy to use and gives you access to all core sales features, including project management, controlling contacts, reporting, and opportunity administration.
Insightly offers pro plans starting at $29 a month per user. Check out this comparison chart highlighting the differences between each package.
Payments
Although not strictly a part of your sales pipeline, payments influence the whole operation of your business. If a payment is late or held up by unexpected delays, your business will suffer.
This is especially true in the case of international transfers where uncertainties surround every step of the process. How much money will you get after all the conversions and bank fees? When will your payments arrive?
This is where Veem comes in. Due to a unique multi-rail technology, Veem creates a direct link between you and your international business partners. This means no intermediaries, no unexpected delays, and no hidden fees. In addition, Veem offers competitive foreign exchange rates and charges no wire fees.
Send payments quickly, safely, and as easily as sending an email.
For further queries you can consult me.


A sales pipeline is a visual snapshot of where prospects are in the sales process. Sales pipelines show you how many deals salespeople are expected to close in a given week, month, or year and how close a rep is to reaching their sales quota. If your sales target is $20,000, then you will need to convert twice as many leads. The best salespeople will make sure they keep following up with leads to land the sale. But most sales professionals give up after 2 calls – so make sure you always follow up. In fact, it is currently ranked as the third biggest challenge for sales teams. Learn to identify these dead leads quickly, so you can move on to the next sales opportunity to close a big deal – without wasting any more time trying to breathe life into leads that simply will not buy from you. If you are finding that most of your leads are going cold and you are not closing enough sales to reach your sales targets, then you may have a problem with the length of your sales process. Reducing the sales process length does not mean you should bombard your leads with all 8-12 follow-ups in a single day, but it does mean you should consider ways to shorten it where possible. Try experimenting with a new, shorter, sales process and keep an eye on how it improves your sales results.
You can read more here: https://www.superoffice.com/blog/sales-pipeline-management-tips/
Besides if you do have any questions give me a call: https://clarity.fm/joy-brotonath
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How to write effective follow up messages?
I am going to begin my answer to this question not talking about writing emails at all, but rather getting at the true source of the problem. Then we'll talk text. The problem with "follow up" messages is they illuminate something is missing in your sales process. Most people fly by the seat of their pants on sales process anyway, believing that only big companies need one. But *everyone* in the field of selling needs a consistent sales process. "To manage we must measure" is a process improvement maxim...and if we aren't consistent in our behaviors, how can we measure? How do you know why you lose some orders and win others? Do you just assume it's your personality, or your price, or your brand? That would be crazy!--and what salespeople do every day. You have given us a single sentence to work with (industry, paths to market, what prospecting/qualifying method you're using now, and other facts would have been helpful). So I don't know anything for certain about your sales process or lack thereof. However, the fact that "following up" is included in your steps and vocabulary indicates to me you are having conversations that go nowhere. If you had a conversation with a prospect and it didn't result in a clear understanding for BOTH salesperson and prospect what the next step was...your process failed. That's what leads to having to "follow up". Every time I see "follow up", the first letter of each word jumps out at me, and that's what I hear it saying directly to me. "FU, Jason. You screwed up." Determining what the next step is, and ensuring it is ultra-clear for both you and your prospect, is YOUR responsibility. It needs to be built right into your consistent sales process. Do it automatically, every time. Otherwise, you end up in this "mutual mystification" situation you're in, where neither you nor the prospect knows what's supposed to happen next. Leading to the plaintive, "Are we there yet?" email. No, we are not. We are nowhere near there yet. If in your qualifying conversation with the prospect you did not uncover the urgent reason they want to buy, do you think you are going to discover it in a "follow up" email? If you didn't find out how important (or not) moving ahead was to them in your live, interactive, back-and-forth dialogue...what makes you think you're going to get the answer in a dull, one-way, inert email? Doesn't that sound ridiculous? Having to "follow up" means you're chasing prospects. Stop doing that immediately, and work on qualifying more effectively. Is this prospect In or Out? A Fit with us or not? Do they have an urgent, important reason to work with us now, or not? Uncover this, and you won't have to "follow up". Most of the places selling falls down are where the salesperson and the prospect have left things in this state of "collective confusion". Each believes they understand what the other means and intends...but the truth is totally different. When a prospect says, "Leave it with me and I'll get back to you," at the end of your meeting, what does that tell you? Me, it tells me NOTHING! Except that I'm being "niced out" of the door. These are times to be a little assertive: "I appreciate that. How long do you think it'll take for you to have a look at it? When should we book a talk to discuss your decision or any questions you have?" Don't leave it to chance. In fact, your sales process ought to have you laying out this as part of the ground rules right up front: "Ms. Prospect, we'll meet for about 40 minutes, that's typically what these conversations are, and I'm sure you'll have some questions for me. I'll definitely have some questions for you, because I want to find out more about your operation and determine whether we're really a good fit for you. At the end of that time, we'll know whether we're a potential fit or not. If not, no big deal. No one will get mad at anybody. If we are a fit, we'll figure out what that next step looks like then. Make sense?" And if the prospect wants to add anything into the agenda, they can. Most salespeople never even lay out these simple ground rules. A consistent sales process is a series of steps. At the end of every step, either it's over or it continues. If it's over, you know why: it's not a fit for a specific reason (no need, the problem's not big enough for you to get involved, or the prospect has uncontrollable anger issues, for example). Over is not a bad thing; it keeps you out of trouble and away from The Client From Hell. If you goof up--and I certainly do from time to time, even though I work with this stuff every day; it happens fast and there's a lot to keep in mind--and you must write an email, you must get the train back on the rails. Let it read like this: Mr. Prospect, I appreciate you meeting with me on (date) about (topic). I forgot to make sure of something at the6 end of that conversation, and I'm hoping you can help me out. Turns out you and I didn't figure out what our next step will be. Now you've had some time to go over what we talked about. At this point, there can only be three possible outcomes: 1. You've reviewed everything, and it's just not a fit for you at this time. 2. You have looked everything over, but have more questions that need answering before moving ahead. 3. You are delighted with the idea and want to move forward, and were just waiting for me to give you this quick reminder of the project. Let me make this super-easy. If the answer is the first possibility, will you reply to this email with the digit '1', and I'll know you're no longer interested? If you want to talk further, please reply with '2' and I'll call you about the further questions you have. If you are ready to go ahead now that I've brought this project back on your radar, please call me at ### so I can get things started ASAP...or reply with '3' to this email, and I'll know to call you so we can begin. Thanks again, YOUR NAME ** This message doesn't chase. It gets things back on track. If your prospect ignores it and you don't get an answer, you can safely assume it's '1' and stop trying to "follow up". In sales, "Yes" is good, "No" is good, but "I need to think it over"--making you have to "follow up"--is torture.
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Are you the manufacturer or reseller? If you are the reseller, typically about 40-50% above cost. Use the MSRP as an indicator.