Customer Relations – Advice from Experts

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Customer Relations

Nashik,Maharshtra

$60.0/min N/A 0 $1/min

I conduct seminars for entrepreneurs. having ability to solve any issue related to business and most important "i personally do research and tries to resolve it quickly and smartly"

Bradley Young

Greater Seattle Area

$100.0/min N/A 0 $1.67/min

Hacker, social media measurer, marketing automation builder.

Rory Mitchell

Atlanta, GA

$100.0/min N/A 0 $1.67/min

Entrepreneur, Technologist (Marketing and Information Technology), Author and Writer.

Mitchell Anderson

Honolulu, HI

$120.0/min N/A 0 $2/min

Customer Recovery Specialist. Language, empathy and apology expert. Often times in business a small percentage of customers have a bad experience. I help turn the customer experience around and often create a customer for life. I will listen carefully to the situation and help formulate a plan. I can help create protocols and email templates for future solutions. I have guided companies to help customers in the most escalated, upsetting, and sensitive situations. I've helped tech companies create solutions and policies for handling escalated customer service situations through phone, chat, and email.

Ashley Montalvo

Colorado Springs, CO

$60.0/min N/A 0 $1/min

Public and Interpersonal communications, can give advice on customer service issues.

Michael Ohayon

New York, NY

$100.0/min N/A 0 $1.67/min

Over 10 years experience managing highly effective operation teams. Specializing in operation efficiency, with a focus on technology.

Wisdom Tony

Abuja

$120.0/min N/A 0 $2/min

I have a great passion for helping people to achieve set goals in fitness,business and relationships; Well organized and diplomatic; ; Logical thinker; Assertive; Supportive towards other people; Creative; Articulate; Purpose driven, goal-oriented.

Aidan Heald

London, UK

$60.0/min N/A 0 $1/min

British Hospitality geek. Millenial upstart, frustrater of the status quo. Culture engager and lover of adventure.

Jairo Rios

Caracas

$100.0/min N/A 0 $1.67/min

Venezuelan Entrepreneur and consultant with more than 15 years of experience in Busisness, Customer Service process (face-to-face, on line and call center), Proficiency in Commercial Intelligence and Service and Sales strategies. Latin American market especialist. Spanish/Englsh

Dale Lockwood

Orlando, FL

$250.0/min N/A 0 $4.17/min

Extensive history of building, managing and mentoring sales, client services, manufacturing and operations teams in both entrepreneurial and large Fortune 100 corporate environments.   Compelling and passionate public speaker delivering hundreds of presentations and speaking engagements, and educating others by way of thousands of classes and seminars.

Vitor Lourenço

Portugal

$100.0/min N/A 0 $1.67/min

Marketing and Commercial manager for IT companies, Owner of a Restaurant (2006-2008), Co-Founder of Codespoon, Forq and Grabber. Mentor and Adviser for startups and Portuguese market

Christian Nilsson

Sweden

$150.0/min N/A 0 $2.5/min

Current CEO for Happy Team International & SEA Hosting | Former Staff Lead: MyUsernamesThis | Former Moderation/Customer Service: Fissy Games

Kara Bauer

Holland, MI

$60.0/min N/A 0 $1/min

Founding Partner of Best Hydrations, LLC. 5 years experience in big-ticket retail sales, two years in retail management and one year of escalated customer service.

Chris Kurdziel

Greater New York City Area

$100.0/min N/A 0 $1.67/min

Product & Partnerships at Shelby.tv. In my previous life, I did some investing, worked in healthcare, and made a lot of mistakes. I'm addicted to learning and the internet.

Lionel Hilaire

Sunrise, Fl

$60.0/min N/A 0 $1/min

Certified Relationship Coach. Marketing expert. Small Business Mentor. Co-Founder and Treasurer Of Divine Potential Services

Reginald Trent BRAGGS

San Diego, California

$1000.0/min N/A 0 $16.67/min

TCP BRAGGS FAMILY GROUP High Level Advisor & Consultant Strategy Calls Only @ $1,000/Hour Price www.BraggsFamilyGroup.com

Carla Moss

San Francisco

$120.0/min N/A 0 $2/min

Founder and Principal Consultant at Customer Success Alchemy LLC advising SaaS companies on innovative customer success management and operations strategies that result in sustainable recurring revenue and growth.

Chavez Clemons Jr.

Detroit, MI

$100.0/min N/A 0 $1.67/min

The I.T. General, LLC is a Service Level Management company providing computer support services for homes and computer\server support for businesses with 100 employees or less in Metro Detroit. We are committed to ensuring that your computers are in proper working order, especially when you need them most.

Patricia Ann Gallardo

Manila, Philippines

$100.0/min N/A 0 $1.67/min

I'm currently working as a Customer Success Manager in a multi million dollar video conferencing company in the US.

Silindile Shongwe

South Africa

$60.0/min N/A 0 $1/min

Benjamin McBride

United Kingdom, Dorset

$200.0/min N/A 0 $3.33/min

Founder of KORECTION LIMITED, Floato - Car Care. Business Manager at BDM Dorset. Several Business Qualifications and experience in the field. Provided service for an insurance company to steer them away from financial devastate. With an extensive background in Enterprise, I am an expert on start up's and SME's. This work led me to my current role of Business Development Manager. where I am responsible for providing care, expertise and knowledge to clients. I have a great passion for success and try my best to extend the potential of any SME.

Andrew Garrett

Cincinnati, OH

$100.0/min N/A 0 $1.67/min

Local business owner. . Also: Marketer, Customer Service Nerd, Avid Learner, Husband and Dad.

Augusto Pardo

Victoria, BC. Canada.

$100.0/min N/A 0 $1.67/min

Hi, My name is Augusto Pardo, I live in Victoria, BC Canada. I have a great experience running and owning businesses. from restaurants in Spain to a profitable Landscaping company in Canada. Business ownership has taught me some amazing lessons. How to Deal with people, the hiring process, suppliers, sales, high ticket sales, responsibility and reliability among others. Dependable, self-starter, enthusiastic, easy to work with, proficient in achieving success within deadlines. I am here to help you fill the gap between your business, product, and customers.

Subho Pati Sanyal

Kolkata, West Bengal. India

$250.0/min N/A 0 $4.17/min

Subho Pati has served over 50 clients across 15 countries since the inception of his group- The Nistula Group. Having companies established in India, the USA and the Philippines, the Group has won 15 prestigious awards and nominations. In the past 10 years besides delivering IT projects, he has also delivered over 100 corporate training sessions, conferences, and webinars. During his 30 years of experience in the fields of operations, sales, marketing, business strategy, training, and development, he has driven operational optimization, assessed the client needs to develop optimal solutions and lead and collaborated with the frontline and backend teams. With a solid foundation in customer success, service level management, and process metrics management, his additional strengths in communication, problem-solving, and thought leadership prepares him to thrive in this position. He has also authored 5 books and over 20 articles. Highlights of his background include: 1. ITeS Solutions to clients in Australia, Philippines, USA, Korea, Hong Kong, UK, Canada, Belgium, Sweden, Norway, Switzerland, and Greece. 2. Software and Hardware Solutions to clients in India, Canada, the USA, the Philippines, and Papua New Guinea. 3. Digital Solutions to clients in the USA, Canada and Latin America. 4. Procurement Solutions to clients in India, Philippines, USA, and Latin America. Key Expertise: Customer Success, Business Process Optimisation, Revenue Optimisation, ITeS, Business Process Outsourcing - Start-Up & Optimisation (Technical & Non-Technical) To know more about the legal entity, The Nistula Group, you may visit the following websites. https://www.nistulagroup.com https://www.nistulabusinesssolution.com https://www.sentritalabs.com https://www.delphipos.com

Rafał Jarosz

Warsaw

$250.0/min N/A 0 $4.17/min

I can help You boost Your business results by: * Building or developing high performing multi-channel customer care operations * Improving metrics like Customer Satisfaction, Net Promoter Score (NPS), Customer Effort Score (CES), First Contact Resolution (FCR), Customer Retention rate, Inbound conversions * Developing Your teams' skills to excel front and back-office operations and Customer relations * Preparing and executing efficient Voice of the Customer and Customer Advocacy approach * I will help You manage challenges and risks when changes affect people, operations and technology --- Since 2001 I worked with over 40 global and local brands on 60 various projects focused on Customer Care, Experience, Satisfaction and Retention. As team and project manager, adviser or trainer I worked with Customer facing operations sized 10 – 1000 people. And as numbers always give me comfort, my priority is to deliver measurable results and value for Customers and stakeholders. • Invited as speaker to over 40+ industry events and conferences since 2006. • Awarded in 2013, 2015, 2016 with “Individual Industry Champion Award” by ContactCenterWorld.com • Judge in „Top Ranking Performers Awards” 2017, 2018 by ContactCenterWorld.com. • Judge in „Telemarketer of the Year” 2018 awards by Polish Marketing Association. • Mentioned in “25 most important people in Customer Care industry in Poland 2016” by CCnews.pl • Mentioned in “25 most important people in Call Center industry in Poland 2017” by CCnews.pl • Mentor Board member for MyCustomer.World 2018 conference • Auditor for “Customer friendly company” certification program by Obserwatorium Zarządzania Foundation (firmaprzyjaznaklientowi.pl) • Member of CXPA – Customer Experience Professional Association. • Associate expert in CEM, CRM and Contact Center for ProProgressio Foundation. • Associate expert cooperating with Polish Banks Association in area of Customer Care. My linkedin profile : bit.ly/linkedin-rafal

Iswar Chatterjee

Bangalore, India

$60.0/min N/A 0 $1/min

Entrepreneur. Founder of ShankhSquad. Certified Life coach and personality development coach

kazuhiro suzue

Chicago, IL

$150.0/min N/A 0 $2.5/min

Trouble shooter for operations management. Continuous improvement, project management. Expert in establishing business relationship between Japan and US.

Sourav Goswami

Kolkata

$60.0/min N/A 0 $1/min

A computer and technical support expert working with BestBuy Geek Squad for over 2 years and having 5 years of experience in customer service industry.

Apryl Hanson

$120.0/min N/A 0 $2/min

Strategist and Speaker focused on Modern Marketing, Customer Success, Sales Enablement & Culture Shifting Leadership.

Gavin McGrath

Queenstown, New Zealand

$100.0/min N/A 0 $1.67/min

Human relations & communications expert Fitness coach

Nevine Geissa

Seattle, WA

$60.0/min N/A 0 $1/min

With more than 15 years of experience as a leader in the telecom and IT world, I can help you navigate through your project management career whether you haven't started your journey yet, or if you're midway and don't know where to go from there. Send me a message to schedule a free 30 minutes introduction :) We can talk about anything project management related, I can discuss specific situations and give guidance on how to approach day to day challenges or we can talk about how to grow your career, what you can focus on and how to build healthy relationships in your professional space. I have set up and lead multiple high-performance teams and can help you navigate the challenges of team leadership as well.

Bernard O

Hyattsville, Maryland

$100.0/min N/A 0 $1.67/min

A man of many words that has a vision of Entrepreneuralship for each and every person customized to their own niche. There is so much information I want to pass on to you but only if you want to be successful.

Manas Nanda

New Delhi

$300.0/min N/A 0 $5/min

Customer success manager, sales manager, Adobe Creative Cloud Expert, Renewals, Upsell, Growth, Retention of the account. More than 10+ years of experience, have spoken to millions of CIO,CFO,IT MANAGER,END USER with top 500 fortune companies. Sales champion and mentor for pilot processes

David Brownlee

San Diego

$500.0/min N/A 0 $8.33/min

CEO and Founder at The Brownlee Group LLC Creator of The Pure Customer Service Certification Program Former Business Results Coach for Tony Robbins at RRI Serial entrepreneur for over 20 years after corporate success

Joseph Bush

Saint Louis

$300.0/min N/A 0 $5/min

Joseph Bush is author of the book "From The Depths Of My Soul, My Soul Cries Out" Joseph has a public speaking background and has spoken at numerous, churches, and community functions. Joseph also has 10 plus years of Customer Service and Customer Relationships. Emphasis is in positive engagement and rapport building.Strong negotiations skills as well. Joseph is a firm believer in working your gift or talents no matter what level you are on. He believes that if you work your gifts it will open doors of opportunities and blessings for you.

Brian Lowe

Kings mountain

$100.0/min N/A 0 $1.67/min

Brian Lowe, Building Expert, Social Geek, Builders Caller Support Line , Fence Repairs, Fence Builder, Wood Exchange, Deck Builder, Pergola Builder, Pole Barn Adviser, She Shed Adviser, He She'd Adviser, Dog Houses, Mini-Houses, Mini Storage, The Best Deals You Can Find Call Me...

Ramasubramani Nag

MUMBAI , INDIA

$100.0/min N/A 0 $1.67/min

BRANDING WORK- TECHNOLOGY BRANDING/CONFECTIONERY/ B2B MARKETING STRATEGY- CUSTOMER ENGAGEMENT STRATEGY FOR BATTERIES ; B2B CUSTOMER ENGAGEMENT STRATEGIES ACROSS ASIA PACIFIC FOR AN IT MAJOR CHANNEL PERFORMANCE ANALYSIS FOR AN IT PERIPHERAL BRAND SME STRATEGY FOR AN IT MAJOR MICROMARKET ANALYSIS FOR A FMCG MAJOR SEASONALITY ANALYSIS FOR BRANDS FOR FMCG MAJOR BEST BRANDS ANALYSSI FOR AN FMCG MAJOR

Kyle Helms

Jacksonville, FL

$60.0/min N/A 0 $1/min

Pool service technician and retail sales at Pinch-A-Penny for 3 years. Great with customer relations and sales

Cristina and Justin Montolio

Irvine, CA

$100.0/min N/A 0 $1.67/min

15+ in the Hospitality Business. Guests Relations. 20+ Playing Competitive, Divition ! Tennis/NCAA 10+ Weight Lifting And Nutrition

Richard Anim

Accra Ghana

$100.0/min N/A 0 $1.67/min

Founder of Ultra group. Expert in leadership, child training, relationship & couples coaching

Andres Ornelas O.

Hermosillo

$100.0/min N/A 0 $1.67/min

Co-Author of Economic Impacts of Tourism in Bahia Kino. Organizational service to Walmart to prevent Fraudulent activities and promoting online security within the enterprise of JCurve Technologies. I have been worked in Leadership and Non-Profit Organizations in Washington DC. Volunteer in The National Hispanic Medical Association.

A Riley

Dallas, Texas

$100.0/min N/A 0 $1.67/min

Self Employed Bartender Self Employed Nanny Solution Oriented Specialist Applebee's Olive Garden Centralis

Gurmit Heer

Nairobi Kenya

$100.0/min N/A 0 $1.67/min

Criminologist 20 years Youth Consultant 7 years Mentor/Advocate - 10 years Radio presenter - 5 years ESL tutor - 5 years Customer service consultant - 2 years

TulasiKrishna Inturi

Hyderabad, Andhra Pradesh, India

$100.0/min N/A 0 $1.67/min

15 years of experience in the Indian Navy in HR & Office Management & Administration in Electrical Department including 2 years in DRDL, Hyderabad. Sound knowledge in running of organisation to reach targeted tasks. Experience in maintaining the records of employee's for easy retrieval. Good knowledge in maintenance of Office Administration and Management. Good in proper utilisation of Manpower in the Organisation. Experience in Operation / Repair / Maintenance of Electronic / IT / Digital / Communication equipment. Ability to motivate subordinates in the tedious and difficult circumstances to achieve the goal and target. Quality assurance and Quality Control in the organisational products and activities. Information Technology & Physical Security Management internally in organisation. Good communication, liaison, customer service and help-desk skills. Translation, Proof reading, Editing from English to Hindi to Telugu and vice versa. Be able to teach Telugu (Native and Fluent level), Hindi and English (Advanced level) to interested individuals and foreign nationals. Skills : Microsoft Office, Windows OS, Internet (10+ years) Customer Service / Helpdesk / Liaison (10+ years) Office Administration / Management (10+ years) Translation, Interpretation, Proof Reading from English to Telugu to Hindi and vice versa (5+ years) Hardware Maintenance, Networking (5+ years) Front Office Executive (10+ years) Experience Blockchain Enthusiast / Volunteer Analyst SOHO Sep 2014 - Present Personally and voluntarily observed and analysed various trends and happenings with respect to Governmental stance on the Digital Currency and the Blockchain world. Looking for an opportunity to pursue my advanced studies and my dream career in the blooming sector of blockchain technology and digital currency in collaboration with and assistance from industry majors and goodwill charity establishments.

Chris Pedlar

Greater Seattle Area

$100.0/min N/A 0 $1.67/min

Sr. Manager Account Management at PitchBook with over a decade of experience in sales and customer success.

Sarah Holian

London

$60.0/min N/A 0 $1/min

20 years working in VIP and HNW Customer Experience, Service and Sales operations for Business Aviation, VIP travel organisations and start ups. Experienced in SaaS start ups in this space applying high end customer service and operations management strategies to complement technology applications.

Valeria Morini Hoyos

Spain

$100.0/min N/A 0 $1.67/min

I have been working in Customer Experience Management for more than 10 years. Throughout my professional journey, I have helped global organizations to develop their CX framework and define their key pillars for spreading, embedding and measuring customer experience. I have worked with different markets (e.g., tourism, retail, pharmaceutical and health care) and also different cultures (e.g., Latin America and Europe). Expert in developing CX strategies, helping clients to improve and redesign their customer’s relationship model through the customer experience management, using both qualitative and quantitative tools (eg. customer journey mapping, buyer personas, voice of the customer’s models, value proposition canvas, etc.). I can help you design and develop the Customer Experience Strategy of your company, identifying the customer’s needs and defining action plans and roadmaps, to obtain visible results in a mid-short term.

Ekta ladrick

Uttarkhand

$100.0/min N/A 0 $1.67/min

Having an experience in customer support , core sales, and lead generation and internship in leprosy hospital. I am good in advising, counseling, and motivating and a good listener

Ivan Dumace Chihale

MAPUTO

$100.0/min N/A 0 $1.67/min

Business Developer. Multiple Entrepreneur. Coach. Marketeer. I Love Constant Human Interactions. Persistent, goal-focused individual, client-oriented mindset, excellent relationship building, and influencing skills, with emerging markets expertise, particularly in Mozambique. Possess a clear understanding of the drivers of business value and translating these into strategies and specific measurable deliverable. I have a predominantly FMCG marketing, Customer Care, Public relations & Communication background.

Precious M

$120.0/min N/A 0 $2/min

Founder @ ODG videos| Professional mystery shopper| IT expert| creative |social butterfly