Subho Pati Sanyal Customer Success & Process Optimisation Specialist

Throughout the entire journey from Leads to Loyalty, we strategise on the best fit processes that optimise the customer success of the concerned business. We approach each and every aspect of the factors that impact the revenue and deep dive to find the root causes for churn and low adoption. We believe that customer success is a culture that becomes a process and that process becomes a standard of operation.​

Businesses do not exhaust their potential but they may be resting on performances. Our concepts of optimising business processes root from the very fact that there is more oil to burn and more grains to sell. We analyse businesses to find out the root causes that go against this thought process and help businesses imbibe a culture of continuous growth by innovating strategies and process flows.