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Expert
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Ramin Ismayilov
Baku, Azerbaijan
Customer focused professional with 7 years of extensive background in Customer Experience within the Telecom industry. As a Certified Net Promoter Associate and Six Sigma Green Belt, I aspire to effectively utilize my knowledge and skills to achieve tremendous outcomes, and successfully contribute to organization’s goals, growth and performance in Services, Mobile Apps, Call Centers, Front Desks and Telesales
KEY STRENGTHS
Certified Six Sigma Green Belt
Certified Net Promoter Associate and Country Champion
Project Management
Customer Experience Improvement
Performance Optimization & Quality Control
Reporting, WFM, Analyzing
Leadership, Team Building, Conflict Resolution
Training & Coaching
Customer Surveys
Online Customer Care…
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Customer Service
Telecommunications
Customer Experience
Call Center
Customer Satisfaction
Net Promoter Score
Member since June 2015
Areas of Expertise
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RI$1/min per minuteNew ArrivalNPS | Customer Experience | Call Center | Social Media | Online Support | IVRRamin Ismayilov • Baku, AzerbaijanCreated 10 years ago in Business / Getting StartedI'm Customer Experience professional with deep knowledge and understanding of NPS CX methodology, SixSigma way of improvement, and all Customer Care related areas. I speak Azeri, Russian, Turkish and English.Ramin Ismayilov Baku, AzerbaijanNew Arrival
Customer Service
Telecommunications
Customer Experience
Call Center
Customer Satisfaction
Net Promoter Score
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