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Clarity

Jesenia Diez

Boca Raton, FL | North America & Canada Market Specialist

Senior Strategic Account Manager with enterprise-level experience leading national and global accounts across North America.

Ranked #1 in Canada (2023) and Top 5 in 2024, with proven expertise in:

• Client retention & revenue protection
• Reducing churn in high-risk accounts
• Complex enterprise negotiations
• Strategic pricing alignment
• Rebuilding trust after operational breakdowns

Specialized in helping companies close the gap between Sales and Operations to reduce cognitive dissonance after large contracts are signed.

If you want to protect revenue, increase client loyalty, or navigate complex enterprise relationships — I can help.

$3.33/min

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Sales Strategy Enterprise Sales Negotiation B2B Customer Experience Account Management Customer Loyalty Client Retention Global Client Management Revenue & Profit Growth

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B2B Customer Retention & Revenue Protection Strategy

I help B2B companies retain high-value clients, reduce churn risk, and protect long-term revenue.

With extensive experience managing enterprise and global accounts, I specialize in customer excellence alignment — ensuring that what was sold is properly delivered, expectations are managed, and post-sale cognitive dissonance is reduced.

I advise on:
• Client retention strategy
• Revenue protection in key accounts
• Customer loyalty frameworks
• Enterprise account management
• High-stakes client negotiation
• Customer experience alignment

If you are losing customers after the sale, struggling with renewal conversations, or sensing hidden churn risk — this call will give you clarity, structure, and an actionable retention plan.
Multilingual executive advisor - fluent in English, Spanish & French; Italian (basic)

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Member since February 2026