I live and breathe online video. Technical services specialist, focused on bringing the right experience to the right customer.
I have been in the video echosystem for the last decade wearing many hats, from project and product management, to selling the product and supporting customers using it.
As start ups grow, one of the biggest pains they encounter is how to service their customers. With new products and new logos coming onboard, how does my organization changes to be able to respond to these new challenges.