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Clarity

Andrew Mez, MBA - Client Experience (CEM & CX) and Revenue Growth Driver

Dallas, TX

Client Experience Management (CEM & CX) Expert for B2B and B2C. ROI and Customer Health Maximizer. Business & Data Management Strategic Leader. Principal Project and Program Manager

Expertise includes:

• Create and hone business and data strategies
• Develop Client Experience (CX) and Client Engagement Management (CEM) programs
• Plan and execute data governance, master data management, and CCPA compliance initiatives
• Build custom, company-wide Data Dictionary
• Manage initiatives with Agile or Waterfall methodologies
• Develop product go-to-market strategic approach
• Plan, build, and scale enterprise products to various industries
• Plan large-scale company-wide initiatives
• Conduct group and enterprise-wide change management
• Program Manage divisions entailing a number of products and subsequent projects
• Project Manage technical and business enterprise technology implementations
• Lead data mart, data warehouse, and Business Intelligence development
• Facilitate Agile/Scrum Transformation
• ITIL experience and DevOps configuration
• Select and Track critical business-driven KPI metrics
• Create efficient and productive Financial and Operational processes
• Design customized business processes and procedures
• Build and implement Managerial and Executive Reporting suites (Financial, Operational, Functional, Marketing, Sales)
• Create business proposals, presentations, sales material/sales pitches at the Executive Level
• Provide vendor selection services for various industries
• Lead tool selection for Cloud technologies on various platforms (Azure, AWS, etc.)

If any of this can help your business, I would love to have a conversation with you! Please hire me for a call and let's discuss.

Satisfaction guaranteed or your money back!

$1.67/min

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Growth Hacking Product Design Customer Development Customer Retention Business Strategy Strategic Consulting Customer Engagement Process Optimization Turnarounds Revenue & Profit Growth

Call me to talk about

Make Your Business and Data Management Strategy Topple the Competition

I will show you how to come up with a solid, verified, and actionable business and data management strategy that will allow you to solidify, grow, and scale your business and develop your businesses' reputation.

Businesses now-a-days create so much data and leverage very little of this valuable asset, I will teach you how to best utilize your current resources and expand on the opportunities around you.

What to Cut and What to Keep? How to Make Your Business More Efficient

In a time of uncertainty, it is more important now than ever to understand the ins and outs of your business, your role, and how your position in the organization impacts the goal of the organization.

I will show you where to focus your attention and how to prioritize. I will teach you how to map out your day and clearly understand where your time is going and how to improve productivity and create efficiency.

Make Your Projects and Departments Have the Highest Profits and Best Talent

I will teach you how to understand the pieces of the puzzle needed to successfully run departments and business functions. Have you ever thought about what programs and projects are needed to manage current operations or grow your business? I will teach you the different functions needed to and how to set them up. After speaking with me, you will feel more confident in creating approaches to lower business risk, increase creativity, and define your path.

Maximize Business Performance in Ways That You Have Never Thought About

Data is an incredibly important aspect of business that most companies and leaders have no idea how to leverage. Dive in to your data to understand how you are performing and where the opportunities lie. I can help you answer questions like:

What is data analytics and why should I care?
How do I use data and business analytics?
How to come up with Key Performance Metrics (KPIs)?
What metrics are important and why?
How do I get my data together?
Where is my data?
How should I view data?
How should I make decisions around data?
What data matters to me?

Reach out and I will show you how to answer all of the above questions and more!

Maximize ROI and the Client Experience at the Same Time!

Is your customer/ client experience the best in your industry? Are you maximizing ROI off every customer? Are you seeing customer churn? Do you have standardized processes to ensure you understand the customer journey.

If you have ever thought about the questions above, I can help you. I focus on breaking down current processes and come up with the right approach to make your business grow and maximize ROI. If you want your business to lead the pack, reach out to me and let's discuss.

Member since February 2020