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Maximize ROI and the Client Experience at the Same Time!
Created 4 years ago in Business / Customer Engagement

Is your customer/ client experience the best in your industry? Are you maximizing ROI off every customer? Are you seeing customer churn? Do you have standardized processes to ensure you understand the customer journey.
If you have ever thought about the questions above, I can help you. I focus on breaking down current processes and come up with the right approach to make your business grow and maximize ROI. If you want your business to lead the pack, reach out to me and let's discuss.
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Andrew Mez, MBA - Client Experience (CEM & CX) and Revenue Growth Driver
Dallas, TX
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Client Experience Management (CEM & CX) Expert for B2B and B2C. ROI and Customer Health Maximizer. Business & Data Management Strategic Leader. Principal Project and Program Manager Expertise includes: • Create and hone business and data strategies • Develop Client Experience (CX) and Client Engagement Management (CEM) programs • Plan and execute data governance, master data management, and CCPA compliance initiatives • Build custom, company-wide Data Dictionary • Manage initiatives with Agile or Waterfall methodologies • Develop product go-to-market strategic approach • Plan, build, and scale enterprise products to various industries • Plan large-scale company-wide initiatives • Conduct group and enterprise-wide change management • Program Manage divisions entailing a number of products and subsequent projects • Project Manage technical and business enterprise technology implementations • Lead data mart, data warehouse, and Business Intelligence development • Facilitate Agile/Scrum Transformation • ITIL experience and DevOps configuration • Select and Track critical business-driven KPI metrics • Create efficient and productive Financial and Operational processes • Design customized business processes and procedures • Build and implement Managerial and Executive Reporting suites (Financial, Operational, Functional, Marketing, Sales) • Create business proposals, presentations, sales material/sales pitches at the Executive Level • Provide vendor selection services for various industries • Lead tool selection for Cloud technologies on various platforms (Azure, AWS, etc.) If any of this can help your business, I would love to have a conversation with you! Please hire me for a call and let's discuss. Satisfaction guaranteed or your money back!