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Clarity

Randy Tucker

Greater Los Angeles Area

CRM Consult & Market / Business development expert.
Technology Advisor - CTO/COO Experience
We achieve RESULTS for our clients by building successful processes and teams. Using my MAP - Marketing ACTION Program, we make success happen for you. Small or large, startup or internationally recognized, a well defined Sales, Marketing and CRM solution can be the difference between success and failure. Cloud or on premise? We can advise you how to decide and assist with the process.

$2.92/min

8 Calls

9 Reviews

29 minutes
Avg. call

Sales Management New Business Development CRM Google Apps Data Integration SugarCRM Restructuring Customer Relationship Management Sales Growth Business Intelligence Tools

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CRM Selection and Implementation

As an industry recognized leader in contact relationship management working with hundreds of small to large businesses, I've heard most of the issues, challenged most through building an income production CRM system.

We create systems using industry recognized software molded to work FOR your team not against it as some sales team members like to say.

Software Selection

From over 25 years of hands on experience, Randy has a skill for listening to the needs and wants of business leaders and transforming those described needs to operational reality. By knowing systems, software and technology intimately, Randy will get you and your team headed in a direction of success and leadership in your industry.

Cross Application Communication

Many businesses already have established systems and processes for operational action. These same companies seem to have islands of intelligence. We've assisted many to homogenous operating environments yielding value and growth for the business.

Business Management Through Technology and Leadership

Being a recognized expert in the sales systems development, or CRM / Business Management, Randy provides experienced leadership with the ability to think outside the box. The common theme is, "get it in action now.... get it done... tune later..."

A key question at management meetings is "what one thing did you COMPLETE this period", then move on to next action.

Answers 5
Reviews 9

Answers

Randy Tucker answered

Looking for help determining ideal marketing automation -> CRM workflow.

I've been in the CRM space for 28+ years and have dealt with so many SFA/CRM/databases/lead management systems that I forget some of them. I can tell you that ANY CRM will do the job. Well not really, just the one that has the base information you need with the power to expand and make deals close. A product you may want to look at is Nimble http://goo.gl/D3OOS . It's low cost ($15/mo/user) and has power to give you intelligence about those leads before you decide how to follow up.

In todays market you must develop relationships not just market, market,market.... People do business with those they "Know, Like and Trust". We've found that Nimble helps with all of those.

Full disclosure: Our group represents Nimble http://goo.gl/D3OOS as a reseller but we deal with quite a number of CRM systems as mentioned. The correct CRM is one that works with your people, process and product.

Here's a demo link for more information. No commitment necessary. http://goo.gl/D3OOS

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Sales

Sales Management

CRM software

Randy Tucker answered

What SaaS should I use to coordinate email communication with customers so our whole marketing team has one consistent voice?

There are a number of good systems out there but your real needs for that cross communications will determine the choice. One that we use is FreshDesk ( http://freshdesk.com/ ). There are a number of others if you would like to discuss.

Randy Tucker @ TeamAutomation.com

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Customer Support

Customer Service

Sales Management

Randy Tucker answered

Any recommendations for a good CRM?

Really depends on your needs. As you may be aware, there are hundreds out there. Some have good feature sets, others are wanting to be feature rich.

There are only a few that really handle email marketing tasks naturally. As a CRM vendor for 25 yrs, your choice really is one of budget, features and needs.

Feel free to contact me.

Randy Tucker @ TeamAutomation.com

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CRM software

CRM

Email Marketing

Randy Tucker answered

How can one mimic a bold pricing positioning to become a premium brand vs. a mid-range brand?

Purchase decisions are made based on presentation and then need. The same products presented in different methods will sell drastically different. Think about this, shirt A & B are identical, Shirt A is presented in a comfortable nice store with a well dressed sales person and Shirt B is neatly folded and layed out in a street vendors trunk. At the same price, shirt A will sell better. The only difference, presentation. This too is the reason a great web store design is needed in the online world.

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Branding & Identity

Branding

Corporate Branding

Randy Tucker answered

If my webinars are failing due to technical mismanagement, what are the best ways to avoid technical failure?

You need to practice the webinars alone but in record mode. Using GoToMeeting/GoToWebinar you can practice presenting to yourself or others in your organization. The benefit is you get used to the technical tools to prevent those technical mismanagement issues as well as practicing your pitch. I also mean practice them all the way thru completely. With the proper tools you can and should record them so you can review yourself and/or distribute them as branding materials.

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Technical Support

Marketing

Webinars

Reviews

Great questions, solid assessment, outstanding recommendations. Thanks

Ammar Waganah Source: Clarity

Randy was very helpful in asking all pertinent questions about our organization and also covered various potential applications for our business. I felt he made sure to understand our situation so he could best recommend a course of action for our company. Highly recommended. Thank you Randy!

Jacob Hyten Source: Clarity

Randy is a magician with all kinds of software applications and their many inter relationships. He's a gifted problem solver, a joy to work with, and a man of real integrity. I highly recommend him.
Stephen W. Frueh PhD

Stephen Frueh PhD Source: LinkedIn

Randy possesses a rare fusion of business acumen: Equal measures of sales expertise and technical prowess. In the software marketing / implementation / consulting arenas, that's a dynamite combination. His vision, thoroughness, integrity and down-to-earth demeanor provide prospects and clients with a level of confidence not easy to obtain in the IT marketplace. Randy's assistance with the promotion of my GoldBox business was of great significance to the success of the product.

David Petonic Source: LinkedIn

Randy Tucker and his staff at TeamAutomation installed, configured, and maintained the contact management software I was responsible for at Affinity Bank. The results and service provided were exemplary.

I have always asked consultants one question that to me sums up what I expect to be delivered. "Do I have to worry about you letting me down"? Randy and his staff not only didn't "let me down", they did a great job of making me look GOOD!

TeamAutmation is a firm I would not hesitate to recommend. Great product, great value, integrity, and pride in providing the best solution is what you get when you engage Randy Tucker and TeamAutomation.

private private Source: LinkedIn

I've worked with TeamAutomation, Randy Tucker, and his CRM development team for a number of years and they are some of the most knowledgeable CRM/Business consultants around. TeamAutomation has shown consistent and stable competency in assisting their customers by outlining best practices that their clients can achieve through quality implementation of a solid CRM systems.

As the industry moves, from on-premise to cloud-based (SaaS) services, TeamAutomation has consistently stayed ahead of the curve to educate their clients on how those trends should be applied in their clients organizations.

I am very grateful to call Randy a friend and colleague.

Greg Goldstein Source: LinkedIn

I have worked with Randy Tucker and his entire team at Team Automation for almost ten years. Randy posses amazing technical acumen and works tirelessly to ensure his clients receive the best user experience possible. For anyone that has had the opportunity to work with Randy and Team Automation understand how fortunate it is that our professional paths have crossed.

Brock W. Aldred
Director, NA Channel Sales
PowerDsine PoE Systems

Brock Aldred Source: LinkedIn

Randy and his staff are the group we count on for contact managment, upgrades and support we recommend Randy when any of our clients need contact managment or Goldmine support. We look forward to integrating our Nec, Intertel, Shortel, Talkswitch customers with goldmine with Team Automation. ed@phnguru.com

Ed Bernstein Source: LinkedIn

Randy and his staff at TeamAutomation are experts in using technmology to dramatically increase worker productivity. They are experts in the CRM space and helping compaines automate thier business processes.

Robert Hess Source: LinkedIn

Member since May 2013