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MenuBuild numbers or build revenue?
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While the development of a "freemium version" might help you build a customer base, it could consume a significant amount of your time and money without the assurance that your free users would every become paying customers.
Since you're a one person operation, and running on limited capital, I'd suggest a different approach. If indeed you've gotten good traction with big companies, I'd approach one ore more of these companies and ask them to invest in the continuing development of your product up-front, in exchange for a significant discount on the per-user licensing costs. This will both serve as validation that your application is as valuable to your target customer base as you believe it to be, and would also provide you the additional income necessary to move forward.
You might also put serious consideration into trying to find a salesperson who would work with you for either straight commission (if you expect your deals to be large enough to make this attractive), or for equity. In either case, this would enable you to significantly increase the number of paying customers you can target with your unique solution.
I'd be more than happy to discuss these and other strategies in detail with you if you'd like to schedule a call with me. Good luck!
My assumption from your question is that a company would buy this for their managers to use. If that is the case, building a freemium version would not guarantee that the company would actually turn around and purchase the product (or premium version) in the future. If you have pilots with companies that are well established names, that should be enough to start trying to get new customers and generate revenue. The surest way to know if your product is good enough is to ask people to pay for it. The fact that you could use some money at this point, only reinforces the decision.
It sounds like you really want or need to be making money from this venture quickly and that you are either at capacity or nearing capacity for you to continue self-funding this. If I'm reading the situation correctly, an investment in building out a freemium version is not feasible at this point. The cost to do so and the relatively low conversions from free to paid, make this option seem unrealistic at this point, although it certainly has long-term value.
I was able to raise a small angel round from great angel investors at a time when I had a few large companies in varying stages of piloting my software that was all about collecting feedback from employees. So it's possible that you could put yourself in a situation where you could raise a small angel round as well. I would suggest that's the best path forward unless you think one of your customers is near the point where they could make a significant purchase in the next 30 days (which still would mean you're probably 90 days out from being paid).
Happy to talk to you in a call to explore your options more thoroughly.
If you need the money, you need to start selling. However, realize that just because you start selling doesn't mean that you'll get money quickly. I agree that, even with a quick sale, you'll probably need to wait 2-3 months before you start getting paid. But if you're trying to grow sales as quickly as possible for a product like this, you need to start talking to the users and buyers of this software, which sounds like enterprise learning and development, HR consulting firms, corporate educational companies.
Freemium makes sense for a funded company or for a platform approach where the add-ons and premium software product will make you money, but that's a strategy where you only expect a few percent of users to actually pay. If nobody is going to fund a year of your time for you to take the freemium approach or if you need money in the next 6 months, you've got to prove the value by putting out a price point based on the differential value of your product and finding an actual customer. I think your challenge is very tactical: Can you find 100 local companies that could use your product? Can you find the buyer in each company or do you have any 2nd degree connections to these people? If not, can you either make the call or hire a sales person at a 15%-20% commission rate to sell for you?
Funding is nice when you can do it (and I've been in 3 VC-backed startups), but you can't count on funding. Also, funders like seeing that you can actually sell your products as well, so these aren't mutually exclusive paths.
Sales cures all...I think Mark Cuban said that.
First question - do you have a way to even collect their money? That's where I would start. How do I know to ask that with so little information? This is an expert's forum :-)
Sounds like you need to get outside the box. You may have built the next amazing tool, but perhaps you are not a sales person. Sounds like you need online sales advisers.
You must have sales, or you do not have a business. Unless you are Daddy Warbucks, then maybe it's time to prove that you have a product that people will actually buy before you waste another minute of your life (that sounds like Kevin O'Leary). What's with all the Shark Tank advice!
There are some great case studies out there for exactly what you are going through. Maybe check out Air BnB's story... Maybe figure out how to reach customers - package it up in a new way. Do a joint venture deal with someone who already has the audience. Build some landing pages and take it to the next level.
Related Questions
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When is a good time for a startup that has an outsourced MVP to look for funding?
Exciting stuff! I see a few questions here: 1. When is the right time to look for seed funding? 2. How do I appropriately talk to angel investors about said funding? As for the first question, consider what your goals are and whether this funding can help you achieve those goals. Hopefully, one of those goals is to step out of your full time job and concentrate on this project full-time. It's perfectly acceptable to be doing this on the side, however, you'll find it VERY difficult to get any sort of funding unless your plan is to "quit your day job" the minute you accept your first bit of funding. If you think some amount of seed funding will help you accomplish your goals short term (perhaps getting to prove out product-market-fit and position yourself to scale), then I would say that you're ready to begin talking to investors when you're able to articulate what your business is, your plan for getting to product-market-fit, AND you can visually show them something. Whether this is your MVP or a visual demo of some sort -- be at a point where you can *show* them your product. In terms of how to position yourself to potential angel investors: I'd specifically seek out people in your area that have something to add aside from just money. Angel investors invest money, yes -- but they also invest their time, knowledge, and connections. At this stage, you need this just as much as the money (whether you realize it or not). Position the meeting as "getting feedback." Meet with as many people that fit this mold as possible. You'll start to get a sense -- very quickly -- for who is a real potential angel investor for you, and who is not. I'm happy to talk things through with you more, if needed. I hope that some of this helps...MB
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What exit strategies do angel investors want/prefer for a service business?
Keep in mind that investors invest for returns. Telling a prospective investor that you want his or her money to grow your business but don't plan on ever generating a liquidation event that pays him or her a dividend is not likely going to work; angel or not. You may be better served with debt financing where returns are generated in the form of interest payments not equity value growth. BUT, if equity financing is the plan, you're going to want to develop a strategic exit plan right from the start. That means identifying prospective buyers, strategic channels etc and characterizing the value drivers for each right up front. You'll find prospective buyers come in a number of forms; competitors, bigger versions of you, strategic partners, private equity, etc. Each will value your business in different amounts for for different reasons. Understanding this is vitally important for you to navigate to securing the right money, from the right sources, with the most favorable terms. Once you've qualified and quantified each of them, then determine what (specifically) you're going to need to do to align your business with those prospective buyers generating the highest returns. This will drive your business model and go to market strategy and define your 'use of funds' decisions. This in turn result in a better, more valuable business whether you exit or not. Do it this way and you'll have no trouble raising money from multiple sources. You can learn more about the advantage of starting with a Strategic Exit plan here: http://www.zerolimitsventures.com/cadredc Good luck. SteveSL
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How much potential value does a startup need to have in order to attract VC funding?
Wow, sounds like you have an amazing profit margin. The key is GROWTH. Continuous and stable, with the ability to predict future growth. Therefore, your market niche is very important, to feed the growth curve within an order of magnitude and can't be too vague. As others have mentioned, investors look for a $100-200 million valuation potential, as well as the ability to morph or expand as needed. Contact me if you want to discuss more.TN
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What are some things I should consider before I decide to give up my day job and focus on my startup full time?
I love this! Congratulations on a smart approach to launching a startup. I got a chance to talk to DHH - founder of Basecamp and hacker. (read about it here: http://blog.unthink.me/what-i-learned-in-1-hour-with-basecamps-founder-david-heinemeier-hansson) One of his biggest pet peeves is the idea spreading like wildfire that entrepreneurs need to jump head on an idea and let the wind take hold. What he suggest and what is greatly showcased by you here is to hold a job and take your startup as the side business until it can sustain itself off sales alone. Don't give equity left and right because if it does take off the last thing you want is to build something you don't own. If you have been acquiring customers for your product before it's built - that means that it should be relatively easy (compared to most) to get sales once you launch. You are already doing the bulk of what needs to happen which is marketing - simply boost your focus on getting referrals and case studies off the initial sales, ask clients about their core reason for handing you their money and drive that message/reason home on everything you from website to branded material to PR articles, etc. If you end up hiring a marketing agency to help with the next steps, look for the added value of programmers in staff so that they can coordinate what's needed once things are rolling. Essentially consider the fact that you need to start marketing it and positioning the product with the right prospect clients, get it launched onto product hunt (i could add it for you) because the truth is that you have 3 months to create a marketing system that is helping you sale. Don't be too afraid of jumping in full time if you can afford at least a few months solvency for yourself and if you are having sales.HV
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VCs: What are some pitch deck pet peeves?
Avoid buzzwords: - every founder thinks their idea is disruptive/revolutionary - every founder says their financial projections are conservative Instead: - explain your validation & customer traction - explain the assumptions underlying your projections Avoid: - focusing extensively on the product/technology rather than on the business - misunderstanding the purpose of financial projections; they exist in a pitch deck to: a) validate the founders understanding of running a business b) provide a sense of magnitude of the opportunity versus the amount of capital requested c) confirm the go-to-market strategy (nothing undermines a pitch faster than financial projections disconnected from the declared go-to-market approach) d) generally discredit you as someone who understands how to build a company; for instance we'll capture 10% of our market, 1% of China, etc. Top down financial projections get big laughs from investors after you leave the room. bonus) don't show 90% profit margins. Ever. Even if you'll actually have them. Ever. Instead: - avoid false precision by rounding all projections to nearest thousands ($000) - include # units / # subscribers / # customers above revenue line; this goes hand-in-hand with building a bottom up revenue model and implicitly reveals assumptions. Investors will determine if you are realistic, conservative, or out of your mind based largely on the customer acquisition numbers and your explanation of how they will be achieved. - highlight your assumptions & milestones on first customers, cash flow break even, and other customer acquisition and expense metrics that are relevant Avoid: - thinking about investor money as your money - approaching the pitch from your mindset (I need money); investors have to be skeptics, so understand their perspective. - bad investors; it's tempting to think that any money is good money. You can't get an investor to leave once they are in without Herculean efforts and costs (and if you're asking for money, you can't afford it). If you're not on the same page with an investor on how to run/grow the business, you'll regret every waking hour. Instead: - it's their money; tell them how you are going to utilize their money to make them more money - you're a founder, a true believer. Your mantra should be "de-risk, de-risk, de-risk". Perception of risk is the #1 reason an investor says no. Many are legitimate, but often enough it's simply a perception that could have been addressed. - beyond the pitch, make the conversation 2-way. Ask questions of the investor (you might learn awesome things or uncover problems) and talk to at least two other founders they invested in more than 6 months ago.JP
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