Reading up on it, I know VCs are not keen on investing in service businesses. But, angel investors are more likely to invest in a service business startup. So I'm curious, what type of exit strategy do angel investors prefer?
In an ideal world, I would like to keep the business (not sell it) and keep it as a private corporation, no public shareholders to answer to. That's the goal, but might change . Thanks.
Keep in mind that investors invest for returns. Telling a prospective investor that you want his or her money to grow your business but don't plan on ever generating a liquidation event that pays him or her a dividend is not likely going to work; angel or not.
You may be better served with debt financing where returns are generated in the form of interest payments not equity value growth.
BUT, if equity financing is the plan, you're going to want to develop a strategic exit plan right from the start.
That means identifying prospective buyers, strategic channels etc and characterizing the value drivers for each right up front.
You'll find prospective buyers come in a number of forms; competitors, bigger versions of you, strategic partners, private equity, etc. Each will value your business in different amounts for for different reasons. Understanding this is vitally important for you to navigate to securing the right money, from the right sources, with the most favorable terms.
Once you've qualified and quantified each of them, then determine what (specifically) you're going to need to do to align your business with those prospective buyers generating the highest returns.
This will drive your business model and go to market strategy and define your 'use of funds' decisions. This in turn result in a better, more valuable business whether you exit or not.
Do it this way and you'll have no trouble raising money from multiple sources.
You can learn more about the advantage of starting with a Strategic Exit plan here: http://www.zerolimitsventures.com/cadredc
(I've built/sold a service company + raised angel investing 2x + invested in 23 companies as an angel)
The term angel investor can be misleading. Assuming you mean an investor who want's equity for capital, then most never invest in services businesses. Why
1) Too much risk, as it's VERY people dependent
2) Hard to scale - continues to cost money
3) The upside vs. the risk isn't there (1000x returns).
I'm not saying you can find someone to invest money into your business, but they'll likely want some kind of ownership (control) + dividends (ROI) on their money.
That kind of angel is typically another successful entrepreneur with an complimentory (or unrelated) service company looking to diversify + add value through advice, etc, or high net-worth individual that want's a better return on his money then market rates (typically 12%+ per annum).
I'm happy your a re negotiating exit strategies already but may I ask - do you have a working business model (not a working business, a working business model)? If not, I would start with that...
As tou your question - exit strategies are fluid. You need to have one but why commit on one now? As long as there are options on the table for the investors to see their money back - if it's an IPO, M&A or distributing dividends the investor should be happy.
You may also change you mind about an IPO once you have the business up and running, so "never say never".
BTW- Uber is a service company ... if you have a good idea that can scale and you will be able to show the investors how fast they will see their money back - you will find investors.
If you wish, you can call to discuss negotiations and pitch strategies.
I've run 2 service businesses and as the previous answer calls out, investors usually invest for returns. Whether it's product or services, it's about returns.
Investors in service businesses are usually looking for the singles and doubles, whereas the product investors are often looking for homeruns with many strikeouts.
Service businesses more often than not leverage their operating cash flow to expand the business and reinvest their profits. IPOs are rare. Acquisitions are occasional. More often than not it's bankruptcy or building a sustainable business. When it's a sustainable business there should be something worked out at the board level on how to return the winnings/profits to the investor.
Depending on the difficulty of the service business, the operating cash might be locked in the business for several years while it clears the initial hurdles of building for scale.
Hope this was helpful. Feel free to reach me here for more information.