Loading...
Answers
MenuIf I don't have the expertise for sales/marketing and I am a 2 man startup, and I have a chicken/egg issue, how am I ever going to make money?
Answers
"Every contractor we talk to tells us its a great idea and they would pay for leads, but we have yet to have anyone actually purchase a subscription to our site."
This seems like an obvious question, but have you explicitly asked them to give you money for the service? If not, then that is 100% the first place to start, bar none.
If they say no, then there are a few things you can do to help your cause. One is called reversing risk, which more or less means structuring your 'ask' in such a way that you are taking on a risk rather than the customer. In your case, the concept might be mean asking for a refundable 3 month service deposit.
Sales and marketing is where most of my experience lies, specifically in helping startups to find product market fit. Honestly, that is likely where you are having problems.
I would like to talk with you, so I will give you a clarity $20 promo credit to get us started and see if there is a good fit. If you are interested, send me a message.
In a two-sided marketplace, it's critical you create liquidity as fast as possible. Before focusing on you're going to monetize the service, it's crucial that you test the core interaction such that you know you have a scaleable business.
You've tried to test an idea around selling subscriptions that seems to have given you what you need to know. Contractors are unwilling to pay you upfront for the promise of leads.
I would strip out that requirement, and make sure that contractors are willing to bid on the contract using your site for free. If that piece can't be validated, there are bigger problems. But if it's validated, you can then look at other revenue experiments, the most obvious being to charge a small fee per each job accepted through your service.
I'm happy to look at the site and in a brief call, talk to you about how you can ensure the core concept is validated by user actions and how to test multiple revenue experiments to find the right model for your marketplace.
There are many other ways to experiment with pricing once you know that both sides
In order to be successful, you need to know exactly to who you are marketing too. All to often I see start ups without the necessary focus of who there customers are exactly. Most times they are too broad on who they feel they are selling themselves too. From what I see consumers and contractors is way too broad.
Right now you need to only focus on two things. Leads and Conversion Rate. Personal contact and social media if done correctly can bring in leads and can be inexpensive. What is your monthly marketing budget? Are you tracking what is working and what isn't and how is it being attracted?
I would enjoy chatting about this.
Michael
In the short-term, it comes down to the basics:
1. What makes your product unique or different?
2. Who are your target audiences?
3. How can you solve their points of pain?
From there, you craft a story (aka marketing) that meets the needs of potential customers. You need to make it easy for people to recognize that you can meet their specific needs, and there are clear benefits.
Once you've gone through this exercise, it's a matter of applying it to different channels (e.g. Website, direct mail, email, advertising).
Mark
Focus on getting people using your service first. Prove the value then roll out a paid service. Inlike the idea of a success fee for contractors over the idea of upfront fees.
Related Questions
-
How much equity should I give an engineer who I'm asking to join my company as a co-founder? (He'll be receiving a salary, too, and I'm self-funding)
You will find a lot of different views on equity split. I haven't found a silver bullet. My preference/experience is for: 1. Unequal shares because one person needs to be the ultimate decision maker (even if it's 1% difference). I have found that I have never had to use that card because we are always rational about this (and I think us being rational is driven because we don't want a person to always pull that card cause it's a shitty card to pull) 2. When it comes to how much equity, I like Paul Graham's approach best: if I started the business by myself, I would own 100% of the equity; if xxx joined me, he/she would increase my chances of success by 40% (40% is just an example) at this moment in time. Therefore, I should give him/her 40% of the company (http://paulgraham.com/equity.html) 3. In terms of range, it could go between (15-49%) depending on the level of skill. But anything less than 15%, I would personally not feel like a cofounder 4. Regarding salary and the fact that you will pay him/her, that's tricky but a simple way to think about it: If an outside investor were to invest the equivalent of a salary at this exact moment into the startup, what % of the company would they get? (this may lowball it if you think the valuation is high but then again if you think you could get a high valuation for a company with no MVP, then you should go raise money) One extra thing for you to noodle on: given you are not technical, I would make sure a friend you trust (and who's technical) help you evaluate the skill of your (potential) cofounder. It will help stay calibrated given you really like this person.MR
-
What do (bootstrapped) startups offer to new sales hires? Commission only? What are some good examples to keep people motivated and still survive?
Generally bootstrapped startups should avoid salespeople, for a few reasons: a. they typically can't afford the base and overall comp required to attract sales people who can actually sell / or afford to support them with marketing, management, etc b. it will be very difficult to find the rare person with the right mix of sales and startup DNA along with the critical domain knowledge, consequently the startup is likely to settle c. the founders need to be very involved in the selling and customers will demand it That said, if the plan is still to hire a salesperson, find someone who has demonstrated sales success in startups and is excited by the early stage in company building. Create a comp plan heavily leveraged on sales results (unless you are in an industry where 100% commission is a common practice, would recommend against $0 base as this creates the false impression that your hire isn't passing time with one company while looking for another job with a richer comp plan - you want your rep focussed). Sell the vision and opportunity to be part of a growth story. I have written a several blog posts on hiring sales people into start-ups. You might find these useful: http://www.peaksalesrecruiting.com/ceo-question-should-i-learn-to-sell-or-hire-a-sales-person/ http://www.peaksalesrecruiting.com/start-up-sales-and-hiring-advice-dont-stop-selling-once-you-hire-your-first-sales-rep/ http://www.peaksalesrecruiting.com/hiring-start-up-sales-reps/ http://www.peaksalesrecruiting.com/startups-and-salespeople/ Good luck!EB
-
As a startup, is it better to find a way to pay for services (i.e. design) or trade equity for it?
Before I get to your question, let me give you a tip: always aim settle questions of payment before the work happens. It is ten times easier to agree on a price beforehand, and having done that doesn't stop you from changing it by mutual agreement later. The problem with paying cash is pretty obvious: you don't have a lot of it. The problems with paying equity are subtler. The first one is that early-stage equity is extremely hard to value. A second is that equity transactions require a lot of paperwork. Third is that entrepreneurs tend to value their equity much higher than other people would; if not, they wouldn't be starting the company. And fourth, people like designers are rarely expert in valuing businesses or the customs of of startup equity valuation. In the past, I've both given and received equity compensation, and it's a lot more of a pain than I expected. In the future, what I think I'd try is convertible debt. That is, I'd talk with the designer and agree on a fair-market wage. E.g. 100 hours x $100/hr = $10k. The next time we take investment, the $10k turns into stock at whatever price we agree with our investors, plus a discount because he was in before the investors. Note, though, that this will increase your legal costs and your deal complexity, so I'd personally only do this for a pretty significant amount of work. And I'd only do it for somebody I trusted and respected enough to have them around for the life of my business.WP
-
How do you get your first customers for a consulting business?
Back when I started LinkedIn wasn't as huge as it is now. I wish it was. I didn't have a large network and those networking sessions NEVER brought me any clients. I used to go to all sorts of them hoping to get clients. There were a couple of nibbles here and there, but never anything serious. The only thing that helped was reaching out DIRECTLY to people in my target market. That meant cold calls and cold emails. I'd sell myself while thinking about their needs. Once I got a few bites I'd build good rapport by keeping in touch, asking questions, repeating back what they were saying so that they knew I was on the same page and kept my promises. If I said I'd call them back next Tuesday at 2:15 I'd do so. Eventually I built trust with them without having a network, or an insane amount of experience. Oh and the most important thing about consulting is to LISTEN. When those first clients notice that you're truly listening and you're not selling the cookie cutter solutions everyone else is trying to sell them that's when you got them hooked. You start to understand their problems, fears, and see through their eyes and not just yours. A network will help, but in the beginning just good 'ol salesmanship will get the ball rolling.JC
-
Business partner I want to bring on will invest more money than me, but will be less involved in operations, how do I split the company?
Cash money should be treated separately than sweat equity. There are practical reasons for this namely that sweat equity should always be granted in conjunction with a vesting agreement (standard in tech is 4 year but in other sectors, 3 is often the standard) but that cash money should not be subjected to vesting. Typically, if you're at the idea stage, the valuation of the actual cash going in (again for software) is anywhere between $300,000 and $1m (pre-money). If you're operating in any other type of industry, valuations would be much lower at the earliest stage. The best way to calculate sweat equity (in my experience) is to use this calculator as a guide: http://foundrs.com/. If you message me privately (via Clarity) with some more info on what the business is, I can tell you whether I would be helpful to you in a call.TW
the startups.com platform
Copyright © 2025 Startups.com. All rights reserved.