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MenuIf I don't have the expertise for sales/marketing and I am a 2 man startup, and I have a chicken/egg issue, how am I ever going to make money?
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"Every contractor we talk to tells us its a great idea and they would pay for leads, but we have yet to have anyone actually purchase a subscription to our site."
This seems like an obvious question, but have you explicitly asked them to give you money for the service? If not, then that is 100% the first place to start, bar none.
If they say no, then there are a few things you can do to help your cause. One is called reversing risk, which more or less means structuring your 'ask' in such a way that you are taking on a risk rather than the customer. In your case, the concept might be mean asking for a refundable 3 month service deposit.
Sales and marketing is where most of my experience lies, specifically in helping startups to find product market fit. Honestly, that is likely where you are having problems.
I would like to talk with you, so I will give you a clarity $20 promo credit to get us started and see if there is a good fit. If you are interested, send me a message.
In a two-sided marketplace, it's critical you create liquidity as fast as possible. Before focusing on you're going to monetize the service, it's crucial that you test the core interaction such that you know you have a scaleable business.
You've tried to test an idea around selling subscriptions that seems to have given you what you need to know. Contractors are unwilling to pay you upfront for the promise of leads.
I would strip out that requirement, and make sure that contractors are willing to bid on the contract using your site for free. If that piece can't be validated, there are bigger problems. But if it's validated, you can then look at other revenue experiments, the most obvious being to charge a small fee per each job accepted through your service.
I'm happy to look at the site and in a brief call, talk to you about how you can ensure the core concept is validated by user actions and how to test multiple revenue experiments to find the right model for your marketplace.
There are many other ways to experiment with pricing once you know that both sides
In order to be successful, you need to know exactly to who you are marketing too. All to often I see start ups without the necessary focus of who there customers are exactly. Most times they are too broad on who they feel they are selling themselves too. From what I see consumers and contractors is way too broad.
Right now you need to only focus on two things. Leads and Conversion Rate. Personal contact and social media if done correctly can bring in leads and can be inexpensive. What is your monthly marketing budget? Are you tracking what is working and what isn't and how is it being attracted?
I would enjoy chatting about this.
Michael
In the short-term, it comes down to the basics:
1. What makes your product unique or different?
2. Who are your target audiences?
3. How can you solve their points of pain?
From there, you craft a story (aka marketing) that meets the needs of potential customers. You need to make it easy for people to recognize that you can meet their specific needs, and there are clear benefits.
Once you've gone through this exercise, it's a matter of applying it to different channels (e.g. Website, direct mail, email, advertising).
Mark
Focus on getting people using your service first. Prove the value then roll out a paid service. Inlike the idea of a success fee for contractors over the idea of upfront fees.
Related Questions
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How do you get your first customers for a consulting business?
Back when I started LinkedIn wasn't as huge as it is now. I wish it was. I didn't have a large network and those networking sessions NEVER brought me any clients. I used to go to all sorts of them hoping to get clients. There were a couple of nibbles here and there, but never anything serious. The only thing that helped was reaching out DIRECTLY to people in my target market. That meant cold calls and cold emails. I'd sell myself while thinking about their needs. Once I got a few bites I'd build good rapport by keeping in touch, asking questions, repeating back what they were saying so that they knew I was on the same page and kept my promises. If I said I'd call them back next Tuesday at 2:15 I'd do so. Eventually I built trust with them without having a network, or an insane amount of experience. Oh and the most important thing about consulting is to LISTEN. When those first clients notice that you're truly listening and you're not selling the cookie cutter solutions everyone else is trying to sell them that's when you got them hooked. You start to understand their problems, fears, and see through their eyes and not just yours. A network will help, but in the beginning just good 'ol salesmanship will get the ball rolling.JC
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What is the best way to write a cover letter to an early-stage startup?
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As a startup, is it better to find a way to pay for services (i.e. design) or trade equity for it?
Before I get to your question, let me give you a tip: always aim settle questions of payment before the work happens. It is ten times easier to agree on a price beforehand, and having done that doesn't stop you from changing it by mutual agreement later. The problem with paying cash is pretty obvious: you don't have a lot of it. The problems with paying equity are subtler. The first one is that early-stage equity is extremely hard to value. A second is that equity transactions require a lot of paperwork. Third is that entrepreneurs tend to value their equity much higher than other people would; if not, they wouldn't be starting the company. And fourth, people like designers are rarely expert in valuing businesses or the customs of of startup equity valuation. In the past, I've both given and received equity compensation, and it's a lot more of a pain than I expected. In the future, what I think I'd try is convertible debt. That is, I'd talk with the designer and agree on a fair-market wage. E.g. 100 hours x $100/hr = $10k. The next time we take investment, the $10k turns into stock at whatever price we agree with our investors, plus a discount because he was in before the investors. Note, though, that this will increase your legal costs and your deal complexity, so I'd personally only do this for a pretty significant amount of work. And I'd only do it for somebody I trusted and respected enough to have them around for the life of my business.WP
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