Loading...
Answers
MenuIn your opinion, why is it that most websites do not make money for their owners and how can they be designed to turn a profit?
Answers


You have to have something worth selling....and position it properly which means clear calls to action. Most sites are informative and miss the calls to action...people are lazy, they won't look hard. Personally I leave if not interested


1) If the company's offerings and "about us" are clearly in tune with what I as a customer am deliberately seeking, then I would stay.
The quicker a visitor leaves, the quicker they have ascertained that the company's services or products are not a "perfect fit" for what they are originally seeking.
How does a visitor decide?
A) through general look-and-feel
B) reading the "About Us" page
C) specific details on the product page is not what they are originally seeking (e.g. I am looking for a specific Reiko Kaneko Lip Tease mug in silver, but your site only has it in gold)
D) I would definitely stay on the website to make a transaction if someone I trusted directed me to a specific part of that website (because they knew me and knew what I was seeking --- referral trumps all)
2) I would leave in 10 seconds if the product, company, or offerings clearly do not fit my specific search criteria (price range, details, location, or just general gut feeling of "I don't like it")
As a web developer, I always tell my clients to specify, specify, specify. You can become extremely specific about what you offer, how you offer it, why your product/service is unique and special, etc. You can speak directly to your specific client -- you do not need to be as "generic" or to write very generalized descriptions.
If you try to speak to everyone, you end up speaking to no one.
State your message, vision, values, brand, manifesto in your terms and clearly differentiate how/why your company/organization is unique, as well as who you serve.
Bonuses on keeping people on the website:
if i) the price is clearly marked and
ii) there are easy-to-read headings, strong tags, & bullet points,
iii) no mandatory signup to review pages/products
iv) there's a mission or slogan or tagline at the bottom of every page.
v) contact information clearly marked, with whatever certifications are relevant to your industry
vi) blog is up-to-date
vii) "newish" feel and site is maintained: no spelling errors, grammar issues, missing images, 404 missing links


The value that the website will deliver if the visitor buys, signs up, etc, must be very clear. This is the number one way to convert a visitor to a customer.


My opinion is that it comes down to traffic and conversions. Most people don't know how to drive targeted traffic, so they get lots of bounces and very few conversions. If someone isn't interested in what you sell, but you pay for a Google ad that isn't a good fit, then you aren't going to be very happy with the lead and sales results.
Going one step further, if your site isn't designed to generate leads and sales, then you'll likely be disappointed as well. Lots of designers design for aesthetics not conversions which is a big mistake. Every design should start with goals in mind, and this influences the information architecture, the design, and the copy which ultimately is what will lead to sales and results.
So it comes down to two things: 1) Making sure you can drive targeted traffic and not just traffic (although traffic of any sort is a big problem for most people and 2) Designing your site for conversions, not just looks.
This is going to largely depend on which end of the marketing spectrum you find yourself on and also what type of marketing you're doing.
Who in the marketplace can you point to and say you want to be more like? Find that company and then we can talk about what you need to do.
Also, the value proposition has to be super clear. I've made this mistake in past projects where I've gotten caught up on design and 100 other things that I realize later it's not crystal clear what I'm selling. And if people don't know what you're selling, it's hard for them to buy.
Hope that helps. Happy to discuss further.
Related Questions
-
How to price conversion rate optimization?
I provide conversion optimisation services on a price per day on a rolling monthly basis. I did it this way, because my background is in software development consultancy and everything was estimated and billed out on a daily basis. I also provide one off services which is normally priced based on how long it would take to complete. I prefer to work with customers on a rolling monthly basis because I can have an impact on many aspects of their digital marketing and business processes. It means I'm also not tied to only creating split tests but have the freedom to advise and have a positive impact on multiple areas of a business.
-
What is the best platform to create a member based CMS website? (e.g. Squarespace)
Most of my friends use www.wordpress.org and http://member.wishlistproducts.com/ to create their membership sites. Hope that helps.
-
What learning path do I have to take to become a "full-stack" web developer?
If I was just starting out, I'd consider learning Meteor (https://www.meteor.com/). It's just entered version 1.0 and after working with it for a little less than a year I do have some issues with it but it still makes for a very solid framework that gets you up and running very fast. You would only need to learn Javascript, and you can slowly work your way towards nodejs from there (which Meteor is based on) if you want to, or you could get the basics down and focus on learning design if you prefer.
-
Where to find quality graphic and web design leads?
If you are going to use Social Media Marketing. I would recommend you create a Pinterest wall of your work and back link them to your site. Try that.
-
Where do you go for outsourcing website development and what do you look for when selecting the right one?
I consult with clients who are looking for the right outsourcing situation all the time, and the best way to get started is to figure out what kind of outsourcing partner will be the best 'fit' for your needs. After that, it's easy to find out where that type of outsourcing partner/contractor/freelance hangs out and pick a winner. Try writing up some notes about things like: 1) You mentioned you had a small budget - how small? If your budget is $1500 your options are going to be very different than if it's $25,000. Both of those could be considered 'small budgets' in the right context, so try to put a number out there. 2) You also mentioned that you wanted 'good quality, clean code'. What does this mean and are you willing to pay for that? If you are building an MVP and are really short on funds, you might have to use a less senior developer/team and take the risk of getting sloppier code - but sometimes with an MVP that's ok! If you are building a production app, that's a different story. 3) What is your technical and management expertise? Can you create specifications and manage a developer on your own (not easy to do)? If so, you can save money by using a freelancer, etc. If you are very non-technical and will need PM support, you might consider a small group or agency. 4) What does 'website development' involve, in your vision? Design? Copywriting? QA? Server migration and admin? ui/ux? 5) What is your tolerance for going offshore? You will hear lots of people saying that offshore teams all suck, and lots of people saying that they did it and it went fine. Like most software projects, there is a high failure rate but lots of success with offshore. You can save a ton of money, but you can also take a bath so you need to consider whether you are up to the challenge or not - going offshore takes much more patience, attention, documentation, etc. but it can work. 6) What are the skills/tech that you will need? It's best to get a team that is great at the skills you need. If you want a ruby site, hire a ruby shop. If you want a augmented reality site, find a team that is great at that. Watch out for the generalists :) By thinking through questions like the above, you can change your statement from "Where do you go for outsourcing website development" to something like this: "I am looking for an outsourcing partner who would be interested in a 15k-20k project that will be build in python. This application will be evolved into our production app so the quality must be good. I am a good project manager and will work with the developer on the requirements/spec side, and help test. We will need application/db design and development, server administration, and technical support but all design, content, copy, ui/ux will be provided. We will consider offshore teams but you must have excellent spoken english." When you expand your 'what we're looking for' paragraph, the whole search for outsourcing partner gets much easier! If you like, feel free to give me a call and share your 'vendor profile' with me and I can help point you in the right direction.