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MenuHow much do I need to pay in Boston for a Saas salesperson? Interested in breakdown between salary and commission.Software sells for $50 month..
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Boston is an expensive city to live in. Rent alone is going to be $2000+. So figure $3000 for your salesperson.
That's 60 sales a month just to pay that person. Two sales a day just to break even on their cost--forget about you, and your overhead.
Of course, your salesperson doesn't have to be local. But it sure helps--managing them, making certain they're actually doing the behaviors they need to be doing (making calls, etc.), helping them with the technical stuff.
I don't see this being financially viable under such a model.
An automated online funnel is probably a better idea, unless you raise your price to pay for the salesperson and additional overhead.
Most people will tell you that you need a higher price per month in order to support a salesperson. That's what everybody in the startup space says. This post talks about that in more detail: http://blog.asmartbear.com/pricing-business-model.html.
The first thing to determine here is what is a customer worth to you? In other words, what's the net present value (sometimes referred to as "lifetime value") of a customer?
Roughly, the calculation is: (MRPU - MCPU) * AMOS
That's (monthly revenue per user - monthly costs per user) * the average number of months a user remains active. If you're too new of a service to know how long the average customer will stay, then start by using the average for your industry or a related one. If you can't find it published online, you can find it out by buying a few beers at the next industry gathering.
For example, that might be something like: ($50 - $3) * 15 = $705. Personally, I also like to discount this figure for time value of money, since that money is coming to us over time. So, let's say the net present value (NPV) of a customer in this example is $670.
This is hugely significant when it comes to making determinations about your maximum allowable costs to acquire a user. In other words, how can you know what you can afford to pay for a user, until you know what they are worth to you in economic terms?
Now that you know you're making about $670, on average, for every new customer you sign up, you can apply this knowledge to salesperson compensation. The pay in Boston is largely going to be dependent on your competitive pay. Ballpark, I'd say you'll want to be at $80-100K+ in total compensation to attract someone good, but you can scan services like Indeed.com to get more intel for your area. In my opinion, the best salespeople are the ones who are highly motivated by commissions, so I'd personally want to find someone who would work for about a $60k base, but could make $200k+ if they hit their numbers. In the above case, where you're customer LTV is $670, you know you can offer something juicy, say $250/user as a commission. So, with a $60k base, they're paying for themselves at 240 users/year, and then another 560 users a year gets them to $200k. Find the numbers that work for you, but knowing your LTV as context is critical.
As a bonus, if you're in the market for capital, this will impress the pants off of prospective investors, since most entrepreneurs can not convey this level of understanding about their economic engine.
I'm available for a call if you want additional insights on this along with strategies for rounding up all the best salespeople in your field.
Related Questions
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What do (bootstrapped) startups offer to new sales hires? Commission only? What are some good examples to keep people motivated and still survive?
Generally bootstrapped startups should avoid salespeople, for a few reasons: a. they typically can't afford the base and overall comp required to attract sales people who can actually sell / or afford to support them with marketing, management, etc b. it will be very difficult to find the rare person with the right mix of sales and startup DNA along with the critical domain knowledge, consequently the startup is likely to settle c. the founders need to be very involved in the selling and customers will demand it That said, if the plan is still to hire a salesperson, find someone who has demonstrated sales success in startups and is excited by the early stage in company building. Create a comp plan heavily leveraged on sales results (unless you are in an industry where 100% commission is a common practice, would recommend against $0 base as this creates the false impression that your hire isn't passing time with one company while looking for another job with a richer comp plan - you want your rep focussed). Sell the vision and opportunity to be part of a growth story. I have written a several blog posts on hiring sales people into start-ups. You might find these useful: http://www.peaksalesrecruiting.com/ceo-question-should-i-learn-to-sell-or-hire-a-sales-person/ http://www.peaksalesrecruiting.com/start-up-sales-and-hiring-advice-dont-stop-selling-once-you-hire-your-first-sales-rep/ http://www.peaksalesrecruiting.com/hiring-start-up-sales-reps/ http://www.peaksalesrecruiting.com/startups-and-salespeople/ Good luck!EB
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How can a small offshore development company find companies/software sales people to sell their service in the US/UK?
My company does a lot of consulting with offshore firms who are looking for a way to generate new business, so I hear this question a lot. My first reaction is that you need to totally reverse your mindset when you talk about your own company. You mentioned that you have: a great software developers team, proven track record, passion, real value But, everyone says that. There a 10,000 companies that have those things, so a customer isn't going to notice it. You need to figure out what your company is best at (doesn't have to be technical) and present it as a solution to a specific problem that clients have. Maybe a speciality, or really good project management, really good communications, a special expertise or experience, a personality, experience with a certain type of client.. really anything.. But, there must be some thing that makes your company 'special' otherwise you will be lost in the mix. Don't worry about things like rates, or the fact that you have 'great' developers. Those are generic. Think about why a client would really choose you, and try to build on that! After you understand your company identity, it gets much easier to identify and engage marketing channels because you understand your target.DH
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Whats the best way to find commission sales reps?
This is not my specialty, however, I have been in your position many many times -- maybe this will help. If the product is in-tangible, then look for JV partners on the Internet. Try to find an expert that deals with these JV opportunities (like me). If the product is physical, then look for sales organizations that have networks of sales people across the country. You do the deal with the organization and the independent network of sales people sells your product. It's a sweet setup if you can negotiate a margin that works for everyone. Hope that helps - Cheers - NickNP
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What's a reasonable profit margin on merchandise?
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Startup Looking To Hire First Sales Employee - And completely lost. Any advice on compensation structure (benefits?), items that need to be in place?
Instead of repeating the wisdom of others, I'll link to it below. Here is a great blog post on hiring your first salesperson: http://tomtunguz.com/when-to-hire-a-salesperson Also, Mark Suster has written a ton of great post on his blog about startup sales. http://www.bothsidesofthetable.com/on-selling/CH
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