Customer Success & Account Management Leader. 9+ years managing B2B & B2C portfolios across tech, marketing, and real estate. Expert in digital platform adoption, retention strategy, and revenue growth.
With over 9 years of experience managing B2B and B2C client portfolios across tech, marketing, and real estate industries, I help businesses improve onboarding processes, increase client retention, and drive revenue growth from existing accounts.
I can guide you on building long-term client relationships, handling escalations, improving platform adoption, and structuring account management strategies that deliver measurable outcomes.
If you are a founder, sales professional, or customer success manager looking to improve client outcomes and scale efficiently, I can provide practical, real-world insights.
