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Michael Pons

New York, NY

0→1 Product Designer & founding design partner for early-stage SaaS startups.

✓ 20+ products shipped across 12+ startups; portfolio raised $530MM+

✓ Solo designer to Series A in 6 sprints (Mosey, $18M)

✓ Led design on real-time occupancy platform → $125M Series D (Density)

✓ 15M+ users reached via LinkNYC, MTA, LA Metro (Intersection)

✓ Founder, Crown & Mane — fractional design lead for AI-native SaaS

✓ Specialties: 0→1 product design, design systems, AI-assisted research, design engineering

Based in NYC. michaelpons.com

$2.50/min

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23 Reviews

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SaaS Product Design

Seasoned User Experience Design Lead with more than 15 years of experience designing and developing digital products and brand experiences that help businesses attract, engage and connect with their customers.

Answers 1
Reviews 23

Answers

Michael Pons answered

Do you think this can be a successful business venture?

I have several years of experience in marketing and optimization in the eCommerce space for one of the largest online jewelry retailers in the U.S. I also have several year of experience working with online retailers that operate under a subscription models.

In order to answer your question, you will need to consider the following:

Will your subscription revenue generate enough income to maintain the operational strains of this business model and be profitable?

If you do not know the answer to this, you need to work backwards to arrive at the monthly pricing for your subscription service.

Some things to consider:

1. Cost associated with operational logistics like shipping and fulfillment (assuming customers have to receive and ship the jewelry back to you)

2. Carrying costs associated with holding on to inventory on consignment. (assuming you will not own the jewelry outright) This may come with other contingencies like having to carry insurance and the operational aspects that will help you handle recovery of lost / unreturned inventory, etc.

3. Costs associated with building a transactional platform that is built for the monthly activity you will have with a subscriptions service. If you take Macy's for example, most customers place online orders 4 times per year or so. In your case, the nature of your model requires a different platform as you will be taking recurring payments, arranging returns, maintaining credit card / payment information, etc. In short, its a different animal that your startup eCommerce type platform.

If you'd like to get more details or insights I'd be happy to hop on a call and chat.

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Reviews

Michael is a seasoned creative pro and e-business consultant.

Steve Majeski Source: LinkedIn

Michael is a proactive and very articulate individual. During the time I he worked at Comodo, I witnessed and can attest to his diligent and determined work ethic. He was always very helpful and proved to be a great resource to my team.

Lisa M. Ramirez Source: LinkedIn

Michael is detail oriented and able to transform your vision into a design you'll love. He has worked on several business logo designs for me over the years, I can't recommend him enough.

private private Source: LinkedIn

Michael has been a trusted colleague and mentor to me over the past four years. As a designer, brand marketer, and product leader, Michael and I have collaborated on many projects successfully and I've been able to appreciate his craft. His industry experience and creativity allows him to create experiences rather than one dimensional web pages, logos, and branding materials. Working directly with him has changed the way I approach design, UI/UX, and information architecture for the better. Pay attention and you'll start to pick up on the nuance of Michael's work and learn why it's a cut above the rest.

Alex Kehayias Source: LinkedIn

Having worked with Michael across a wide range of the the company's properties, I wholeheartedly recommend his work ethic and attitude towards challenges, coupled with his spirit to understand the big picture, which constantly delivers well above expectations.

Immediately apparent is his sharp expertise, dedication to stay on top of best practices and well honed sense of what's next. But what I've always appreciated is his honesty in communication. He's a very relaxing influence, completely invested in the team and that's what makes him a facilitator. That ability to take the emerging, foster it and bring it to life across all channels is what makes him a valuable addition to any team. Always a lovely time working with him.

private private Source: LinkedIn

Michael is a true professional that knows the ins and outs of the online landscape. His insight into design and strategy led many projects to outperform expectations. He is a valuable leader and I highly recommend him to any business looking to grow and improve their bottom line.

Richard Hardman Source: LinkedIn

Michael is a web design and online marketing guru who was instrumental in the reboot of Comodo's online presence, including a complete refresh of the company website. Creative as well as technically proficient, he was a great resource in strategizing and implementing our online branding and marketing initiatives.

Frank Graziano Source: LinkedIn

Michael is a visionary. He's always thinking about the best way to reach the target audience. His creative use of social networks, technology, and design is exceptional; helping him achieve outstanding results for his clients. I highly recommend working with Michael and Pons Creative Group.

Samuel Ballard Jr. Source: LinkedIn

Michael is one of those rare individuals who just gets it when it comes to digital media. Whether it’s conversion optimization, web copy, or anything in between, he truly understands the medium.

While working together in a fast-paced and multifaceted environment, Michael led a team of designers, developers and analysts on a number of successful projects, ranging from a corporate re-brand to the development of a new revenue stream. Often, when business owners would submit project requests, Michael would work with them to craft the idea, and in turn produce a stronger deliverable.

As the front-end lead, I always appreciated how he pushed our team to explore new interactions and designs. I would definitely recommended working with Michael if given the chance.

Patrick Troy Source: LinkedIn

I had the pleasure of both working with and learning from Mr. Pons for two years at Comodo. I watched him manage a creative team and see through several large scale projects end-to-end with outstanding results. He is a true creative visionary in every sense, and a strong leader.

Rebekah Hodge Source: LinkedIn

Mike is a true creative visionary. From Concept to reality you can trust Mike to "think" in your brand/product mindset. He's the kind of person that you can depend on in a bind, and always gives it 110%.

Eric Archuleta Source: LinkedIn

Member since March 2015