Experienced Restaurant Consultant and Mentor with over 4 years of expertise in Foodpanda customer service, restaurant management, and food business strategy. Proven track record in transforming underperforming deals into top-selling items and elevating restaurant ratings. Adept at providing restaurant owners with actionable insights and strategic advice, ensuring business growth and sustained success even during downturns.
Key Skills
Restaurant Management: Expertise in running successful restaurant operations and implementing efficient management practices.
Customer Service: Four years of experience as a Customer Service Representative and Mentor at Foodpanda, guiding food-related businesses.
Strategic Planning: Skilled in developing strategies to boost sales, improve ratings, and maintain top rankings.
Business Transformation: Proven ability to turn non-selling deals or items into highly demanded products.
Social Media Marketing: Experienced in creating and executing social media marketing campaigns to increase brand visibility and customer engagement.
Mentorship: Mentoring and training restaurant owners and staff, helping them achieve business excellence.
