-->Built and led customer success with a startup on the journey from Series A to Series B, and worked closely with the founders/board to dial in revenue metrics to maintain $5M ARR through an economic downturn.
-->Increased agency client satisfaction rate by 10%+ through process improvement initiatives while representing the voice of the client across verticals on $1M retainer.
-->Established partner program that generated additional $14M in revenue over 4 years using multi-channel strategies and scaled process.
