Latino Entrepreneur, Bilingual, and Customer Obsessed. Experience in Hospitality, Customer Service, and Human Resources. Expert in Zendesk setup.
More than 2 years working with Zendesk, providing an easy way to help your end-users and setting up your account as cleanly as possible to provide the best customer experience. Customization within your plans in order to have business rules and other features working with the best possible outcome for you and your team.
More than 3 years working as an assistant, subject matter expert, trainer, and supervisor in HR. You'll get a look at the perspective from within HR, to better understand the procedure and decision making.
