Zendesk – Advice from Experts

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Zendesk

Joe Bond

Oklahoma City

$100.0/min 5.0 1 $1.67/min

Business Analyst/IT specialist responsible for building IT infrastructure for WeGoLook. Expert in Cloud Based Call Center Solutions, Google Apps, Helpdesk Setup (Zendesk). One of the 7 original employees of a startup that just made INC.'s list of the 500 fastest growing companies.

Vladan Jovic

Belgrade

$250.0/min N/A 0 $4.17/min

Zendesk Expert | Setup | Administration | Customizations Looking for someone who geeks out on Zendesk? I'm your guy!

Charles Adesina

Budapest

$60.0/min N/A 0 $1/min

Happy to answer your questions on Demand Generation, Marketing Automation, Social Media Ads, Value Stream Mapping, Project Management and Web Development. Part of my service offering are listed below: Facebook, Twitter, Instagram, LinkedIn Ads List Building Lead Qualification Social Media Management Mobile Text Marketing Campaigns Lead Generation Campaigns Search Engine Advertising Campaigns Automated Emails / Marketing Automation Funnel Building and Marketing Local Search Engine Marketing Desktop & Mobile Website Design Google (AdWords) Pay Per Click Campaigns Zendesk Customer Service Tool Setup MailChimp Setup Marketo Platform Setup Salesforce CRM configuration and management Live and On Demand Webinar Setup (On24, Cvent, AdobeConnect, GotoWebinar, Zoom)

Clint Wilson

Melbourne VIC, Australia

$1000.0/min N/A 34 $16.67/min

Need some advice around software, maybe I can help? I advise our teams' planning, design and oversight of client implementations around SyncApps®.

Candace Alexandres

Denver, CO

$100.0/min N/A 0 $1.67/min

I'm a business solutions and process architect, with a passion for configuring the right tool for the job. I know how to keep your end goals top of mind, even as we dive into the details. I have in-depth experience streamlining processes and finding and configuring the right solution. If you're specifically looking for a Zendesk Support/Guide, expert, look no further. I've had 3 years of experience configuring Zendesk Support and Zendesk Guide, including enterprise features. Here are just some of the features that I have hands-on experience with: - Custom forms and fields - Conditional form logic - Views (aka ticket queues) - Macros - Complex agent group structures - Triggers & Automations - SLAs - Multiple brands - Apps including Knowledge Capture, Out of Office, Pathfinder, etc.

Mimi Lacy

$100.0/min N/A 0 $1.67/min

I have been in Customer Support over 15 years and have created QA, Email and Customer Support teams from the ground up. I have been in Quality Assurance for Customer Support (Emails, Inbound/Outbound, CRM) for over 6 years. After the company I worked for closed their call center, I came across Virtual Customer Support and Freelancing. I have been Freelancing for two years. Nordstroms- Administrator 2003-2009 -Reporting -Management -Scheduling -Customer Support Mobile Messenger 2009-2013 -Inbound/Outbound calls -Escalations/Attorney General/BBB -Team Management -Quality Assurance (Auditing, Coaching) -Email Team Organization w/Process and Procedures -New Hire Training -Reporting The Knee Pain Guru - 2013-2015 -Created/organized the Customer Service Department -Email Handling -Inbound/Outbound -Live Chat -Quality Assurance -Created/Improved Process and Procedures -Virtual Customer Support -Light Virtual Assistant work BookFresh 2013-2014 -Virtual Customer Support -QA Auditing -Email Handling -Outbound Elance-oDesk 2014-2015 -Virtual Customer Support -Inbound/Outbound -Live Chat -Email Handling -New Hire Training (Calls) -Quality Assurance (Emails/Chats/Calls) Dr Sara Gottfried 2014-2015 -Virtual Customer Support -Email Handling -Live Chat Dr Robert Anthony -Virtual Customer Support -Email Handling -Outbound Go Big Coach- Kristen Howe -Virtual Customer Support -Email Handling -Outbound