In user research, respondents say what they think you want to hear. It’s human nature.
Founding teams know that they need user research, but hiring a highly-trained research consultant (one who knows how to ask the right questions and synthesize data into actionable insights) feels expensive and time-consuming. So founders share their products and services with friends and family, who give compliment sandwiches and encouragement rather than UX best practice-informed feedback.
You need an unbiased, affordable, quick solution from a trained UXer. And that’s what I offer.
I've been running a successful startup in the FamTech space for the past 4 years, and I take a handful of UX Expert Review clients each year, because I love helping founders with customer discovery. I've consulted on UX in education, edtech, healthcare, logistics businesses, fitness startups, and d2c consumer brands. Let's move your business forward by getting clarity on improving the customer experience like never before!
Your UX Expert Review includes:
~Overall perceptions and Impressions
~Insights and “Aha” Moments
~Full User Journey
~User Profile, including motivations, frustrations, and interests of your target user (me), as well as category and industry behavior
~Value Proposition Ideation
~UX Writing and Copy Edit Recommendations
~1-Week Turnaround: We understand the importance of efficiency. From the project start and kickoff call, we’ll deliver the complete UX Expert Review within just one week, allowing you to take action quickly. (Note that experiential products and over-fixed-time products will require a longer project turnaround window).