Entrepreneur with a seasoned background in Customer Experience. Founding team member of long standing startup with a passion for striking the balance between scalability and delightful experience
I have spent 20 years focused on customers, the last 10 in a startup environment. I founded CX teams, designed CX for customers at multiple growth stages, and ensured scalability and delightful customer experiences
I provide mentorship and leadership coaching to leaders to tap into your authentic leadership style and align with your personal values.
Building strong teams is foundational to growth and long term success. I have a strong track record of building teams who work together toward a common goal, and have a strong sense of who the right people are on the bus. Note this is not HR centric, though has HR implications.
