Alvise Stratimirovich Retention expert, author of the Sand-Mill Model

Elevate your customer retention efforts with a strategy grounded in the Sand-Mill Model, a proven framework developed by Alvise. Unlike the traditional marketing funnel, the Sand-Mill focuses on the post-purchase phase, identifying key moments in the customer lifecycle to drive loyalty, repeat purchases, and increased Lifetime Value (LTV). This service offers: • A deep dive into your customer journey to pinpoint opportunities for retention. • Strategic recommendations based on the Sand-Mill Model to reduce churn and build long-term loyalty. • Expert guidance on leveraging email and WhatsApp automation for personalized communication. • Actionable insights to implement win-back flows, upselling campaigns, and loyalty programs. With over 60 businesses already benefiting from this approach, Alvise’s expertise ensures measurable, sustainable growth through retention.