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Clarity

vivek deshpande

Hong Kong

Sales & Client Experience industry expert. 25 years of leadership experience in Banking, Consumer Products, across Sales, Strategy and Customer Service. Large canvass player with proven experience of driving change, leading large teams (400+) and business functions (Revenue of $3b). International experience (worked in HK, Thailand, India). APAC market expert.

$4.17/min

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Strategy Payments Sales Management Consumer Products Customer Experience Sales Process Banking People Management Client Service Cash Management

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Sales & Client Service Expert, Cash Management, Payments, Banking, Consumer Good

Leading industry expert on Sales & Client Service. Experience of leading Sales teams of 200+ and business portfolio of USD3b+. Significant experience across Banking, Payments, Consumer Goods in various APAC markets. Can help build Sales teams, Sales processes to help you exponentially grow Sales, build world class Sales organisation. Deep expertise of APAC markets to help you expand in new and existing markets across APAC. Expertise in Sales operations, Sales forecasting models, prospecting, Sales negotiations, RFP process, Sales training and coaching.

Customer Service, Customer Experience, Customer Relationship Management

Leading Customer Service expert across industries (Banking, Consumer Products, Industrials, Technology). Setting up Service organisations, contact centers, making Service a profit center, customer retention strategies, Service as a differentiator, helping you build world class service organisation at effective cost-to-serve, streamlined service, delighted customers, building Customer relationship management (CRM) programs and generating revenue through superior client service.

Career Advice/Coaching, Personal Branding & Leadership Development, Team Buildng

Having worked for over 25 years in more than 7 organisations, across industries (Banking, Consumer Product, Technology, Industrial Products), across functions (Sales, Customer Service, Strategy, Supply Chain) and across locations (Hong Kong, Bangkok, Mumbai, Delhi, Chennai) - leading large businesses ($3b+) and large teams (400+), I have been fortunate to have had significant and deep experience of working with and managing people, developing people and helping them grow in their careers.
I have a deep passion for People management and People development and believe I have rich experience in helping people navigate their careers, help them in their personal growth journey and move closer to their own aspirations.
My experience of working in cross cultural MNCs as well as domestic companies is another added dimension which can help you in your own personal leadership journey - whether you are a senior leader or are looking for career coaching for your team mates.
So whether its the next promotion, or team management, team building, people development or your own personal branding - these are areas I can help with.

Strategy Development, Building a Business, Strategy

Having worked for over 25 years in more than 7 organisations, across industries (Banking, Consumer Product, Technology, Industrial Products), across functions (Sales, Customer Service, Strategy, Supply Chain) and across locations (Hong Kong, Bangkok, Mumbai, Delhi, Chennai) - leading large businesses ($3b+) and large teams (400+), I have been fortunate to have had significant and deep experience of working at senior, regional leadership positions to drive business strategy in the areas I have worked in.
So if you are looking to build a strategy for your own business, function or department - my vast, actual 'on the ground' experience can be of immense help to you, help you think strategically, devise growth and business strategies and sharpen your own critical and strategic thinking.

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Member since April 2022