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Expertise
MenuCustomer Service, Customer Experience, Customer Relationship Management
Created 3 years ago in Business / Getting Started
Leading Customer Service expert across industries (Banking, Consumer Products, Industrials, Technology). Setting up Service organisations, contact centers, making Service a profit center, customer retention strategies, Service as a differentiator, helping you build world class service organisation at effective cost-to-serve, streamlined service, delighted customers, building Customer relationship management (CRM) programs and generating revenue through superior client service.
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vivek deshpande
Hong Kong
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Sales & Client Experience industry expert. 25 years of leadership experience in Banking, Consumer Products, across Sales, Strategy and Customer Service. Large canvass player with proven experience of driving change, leading large teams (400+) and business functions (Revenue of $3b). International experience (worked in HK, Thailand, India). APAC market expert.
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