15+ years of professional experience in project management, Oracle application design, development, testing, system analyzing, database administration, data management ,E-business solutions, ERP systems management ,Security policies, Risk Management skills , Excellent communication and leadership skills ,Experience as Data and Business Analyst with latest technology in BI ,have master degrees in Computer Engineering GPA of (92 out of 100), Jordan Yarmouk university ,ITIL V4 foundation certified.

I enable business transformation in the areas of leadership, culture, operations, and technology.

Business-oriented IT professional with more than 24 years’ experience in IT. Widely recognized for hands-on expertise in network, virtualization, server technology and data center solutions design, change management, infrastructure development, system security and service delivery projects to increase efficiency and decrease costs. Expert in aligning technology strategies with corporate goals. Ability to build teams and motivate others to achieve peak performance; skilled in problem analysis and resolution; identify root causes, develop and implement solutions. Excellent communication skills, interfacing well with management, peers, business areas and third parties. Experience in making complex architectural decisions that align with business strategy and experience using current frameworks, proven methodologies and best practices. Effective enterprise solutions across the architecture domains of Business, Application, Security, and Technology providing strong leadership. Well versed in cutting-edge IT systems; knowledge of technology architecture, business analysis, data warehousing, IT Infrastructure design, IT security, IT compliance and IT strategy. CORE COMPETENCIES Strategic & Tactical Planning - Project Management - IT Governance Process / Standards - Leadership Skills - Business & Enterprise Architecture - Presentation and Communication Skills - Team Development IT Architecture Roadmaps - Process Improvement - Critical Thinking & Problem Solving - Business Continuity & Disaster Recovery - Business Case Reviews - IT Infrastructure and IT Security - Deployment & Migrations

IT service desk operation 2008-2010 IT service desk operation manager 2010-2013 Quality management in IT infrastructure Americas 2013-2015 ISO9001 auditor 2015- ITIL based service management expert 2008-

We are geek experts in new IT technologies and our team can offer you Consulting, Assessment and Project Management support to help you to take the best decisions.

Accomplished IT Leader that is passionate about all things ITIL! I have 15 years of experience in IT Service Management (ITSM), program / project management, business process re-engineering, and service delivery implementation. Demonstrated experience in establishing governance, sustaining high-level performance, and successfully implementing ambitious technology initiatives within IT, Finance, and Government organizations. Business and ITIL Strategist with the ability to develop roadmaps and plans to improve an organization to reach its goals and present recommended solutions to effectively overcome challenges and take continuous actions to achieve the set targets. Resilient and Entrepreneurial Thinker with a proven track record in working with various IT and business teams to develop processes that are impactful and in support of the organization’s mission, eradicating inefficiencies to substantially improve and optimize customer value through business and IT integration while building transparency within the organization.