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Clarity

Timothy Keenan

Austin, TX

I provide consulting services for technology & business enablement through IT Service Management. I have over 15 years of hands-on experience successfully deploying technology strategies to ensure symmetry and efficiency between People, Process & Technology. I have always been a customer advocate and enable technology solutions with customer success in mind. I am ITIL v4 Certified and can build your technology solutions from scratch as well as fixing existing solutions that are in need of improvement.

$1.67/min

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Entrepreneurship Product Management Project Management IT Governance IT Service Management Music Publishing IT Service Delivery ITIL Certified

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IT Service Management

IT Service Management expert. ITIL v4 certified with over 15 years of experience fixing broken policies, processes and procedures, or building your strategy from scratch.

Configuration & Asset Management

Let me help you build your Configuration & Asset Management strategy. There are many pitfalls and unnecessary costs involved in an unsuccessful deployment of a CMDB or Asset Database. Let me help you avoid those pitfalls.

Music Copyright and Distribution

I am provide services to musicians who have recorded music and would like to copyright their music and distribute to all music streaming services. You stay focused on making music, I'll take care of protecting your intellectual property while bringing it to your fans on all streaming services.

IT Infrastructure Library Implementation

I can fix and existing ITIL implementation that is not working to the satisfaction of your organization, or build it from the ground up. If you use ServiceNow, let me explain and help you build and implement ITIL workflows, including Change, Release, Incident, Problem Management with a focus on Continual Service Improvement.

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Member since July 2025