Loading...
Expert
Menu
Suan Kregel Optimizing business outcomes through Cx innovation
As the founder of a Business Transformation Consultancy, I leverage my 10+ years of experience and expertise in customer experience (CX) and human-centered design to help clients solve complex business challenges and create impactful solutions. I partner with cross-functional teams to align on priorities, visualize goals, and deliver on brand promises.
I have led and supported successful initiatives for various industries, including health care, consumer goods, hospitality, travel, gaming, and financial services. Some of my recent projects include portal buildout for the national program entity Build from Within Alliance, operational efficiency and customer experience strategy for UHG Ventures - Level2, and program technical partnership with We Sparkle. I…
Areas of Expertise
-
$3.33/min per minuteNew ArrivalCustomer Experience DesignSuan KregelCreated 8 months ago in Business / Customer EngagementSuan KregelNew Arrival -
$3.33/min per minuteNew ArrivalChief of Staff / Operations LeadershipSuan KregelCreated 8 months ago in Business / StrategySuan KregelNew Arrival
-
$3.33/min per minuteNew ArrivalProduct / Program Development & ImplementationSuan KregelCreated 8 months ago in Business / StrategySuan KregelNew Arrival
Change Management
Customer Experience
Program Development
Digital Transformation
Human-centered Design
Diversity & Inclusion
Customer Experience Management
Customer Experience Improvement