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Hi all! I’m conducting research on the challenges outsourcing companies in LATAM face when working with developers for U.S. market clients.

I aim to understand the challenges outsourcing companies in LATAM face when working on skill development, especially for junior and mid-level developers, for international markets such as the U.S.

What kind of training programs companies use to upskill their employees? How teams are trained to use coding tools and improve efficiency? Do companies face any challenges in hiring developers with specific skills?

Filed under: Outsourcing: Software Engineering, Software Development

3 answers • 4 months ago

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Lucian Lazar, Extreme Generalist answered:

building on the great answer from Herbert, I think it's mainly culture.
clients, be it from US or EU, want to be understood beyond the tech requirements (and even these are sometimes difficult to convey to the final developer).
it's a general phenomena: people from different cultures have different constructs about how a company/society should be, beyond the linguistic dimension.
I worked with people from vastly different culture than mine (I'm currently in EU) and it was confirmed to me over and over again that cost for talent for high-quality work is generally the same regardless of geography. In the software-related work at least, I always ended up paying more, either with time or additional funds.

what I can say, assuming you're aiming at high-quality output, is that a portfolio usually sells itself. if you can undeniably prove your authorship of those great past works, I feel half of the work is already done.
on top of that, really understanding the culture around your client, mostly the business/work culture (how things are done, how they communicate, incl. on linkedin, perhaps even who they follow on social media) should fill most of the remaining gaps. this is just my way of saying "learn the business culture"

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Herbert Prokscha, Founder of American food companies. answered:

1) Language
2) Time zone
3) Cheaper competition from Africa and Far East
4) Culture
5) Track record

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Vivek Kashyap , Technical Consultant & AI-driven expert answered:

Outsourcing companies in LATAM face several challenges when working with developers for U.S. market clients, particularly at the junior and mid-level. Cultural and communication barriers can lead to misunderstandings and inefficiencies, while time zone differences, though relatively favorable, still pose coordination challenges. Additionally, skill gaps require extra training to align with U.S. standards in coding, agile methodologies, and communication. Talent retention is another concern, as high demand leads to frequent job switching. Legal and compliance issues, such as differences in labor laws and intellectual property protection, add complexity. Furthermore, some U.S. clients may have trust concerns regarding reliability, security, or quality. Lastly, while infrastructure is improving, some LATAM regions still struggle with internet reliability, impacting remote work efficiency.

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