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MenuHow to offer my services to SaaS and Startups?
I am looking to hire a sales consultant who has experience selling services to SaaS and Startups.
I want to offer SEO and Link Building Services to SaaS and Startups.
The question is how to find my potential customers?
Answers
Go to the source - i.e. monitor government sites that list new company incorporations and then call the companies with your pitch. In the US that would be the Secretary of State website for each state.
I exclude the geographical condition for the answer. To sell your services to potential customers, you must be clear about who your customers are according to your product, without delving deeper. Is your customer for your product a B2C or B2B customer? Once that is clear, you can determine what your customer is willing to pay by checking the price median for similar products in your target country or area. That gives you the price range. Then, consider why the customer should buy your product specifically. What differentiates your product from other providers, and why is yours better than the others? Write down all these points and put yourself in the customer's perspective to consider whether you would buy this product.
I think it depends on business type. For example SAAS is a type of business that may need SEO but some Startups don't need it at all. You should concentrate on your ICP as a step 0. Having an understanding who is your target audience is the best way to start. As you will have this understanding you'll just have to find communication channels with these companies.
It would be great if you'll have your own website on the first page of Google as you'll be a living example of your SEOs efficiency.
I can share my framework we receive 2 leads a day from my organic growth systems (free marketing channels)
"How to find my potential customers".... the questions is like how far is a tread as we say in Sweden.
Option with sales consultant is you want to have some goals and groups to target so they can be more effective. A good sales consultant should also be able to find some relevant sources too.
Option without sales consultant.
How much work are you willing to put in ?
I would start with reverse engineering.
Look at current companies in similar area on e.g. LinkedIn and see which companies and people they interact with this will give you initial clues.
Depends on which segment and level of companies you want to reach out to. I would say just be bold and dare to contact the larger firms also. Focus on building relationships not only selling since some of them might not be interested in the long run but they might consider you in the future.
E.g. do you want to be a premium level provider or a midrange or cheaper and have more volume on customers?
Got to start somewhere right, but don't get stuck on the wrong end if you want to be a premium level.
Google tools and relevant communities for SaaS and Startup companies might be go. If you're able to do few gigs for references.
Let me know if you want to follow up there are so many options it's just based on which options you consider more fun so you can enough during your journey.
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How should we plan a well-executed SaaS product launch to an existing customer base?
I'm a product developer, startup veteran, and advisor to SaaS companies. Hopefully you've been already developing this new product with input from your existing customers, letting them beta test it and give feedback. (If not, my advice is to STOP immediately and get enough pilot customers involved to be sure that you're delivering something really valuable to them, that works the way they expect it to work, is easy to understand and get started with, etc.. The last thing you want is to do a big splashy launch of a product that is D.O.A. because you built what you assumed the customers wanted instead of they actually demonstrated that they wanted.) OK, so let's assume that you've got customers in the loop. Interview the heck out of them. Really understand how they use the product, why they use the product, what makes it valuable to them, what they can do with it that they couldn't do before, etc. If the product's not done enough for them to be best testing it yet and getting results, at least get some insights into how they see themselves getting results from it. How does it/will it change their lives? As you do this, be on the lookout for things that really resonate. Emotional language, for example. "It's such a relief that I don't have to worry about sending invoices manually anymore." (or whatever pain it is that your software solves) Also look for (and try to elicit) specific result statements: "This new software saves me [or is going to save me] 15 hours a week. Now I can spend that time where I really want to, with my kids ( ... my cat ... my golf buddies ... )" You're doing this for three reasons: 1) This stuff makes for phenomenal testimonials; 2) it helps you come up with great ideas for pre-launch content; and 3) it generates *PURE SOLD GOLD* you'll use in writing the copy for your launch offer. OK, launch mechanics. There are people who teach huge long expensive courses on this stuff. I'll give you the Cliff's notes. While I haven't personally run a major product launch, I have been trained in the strategy and am very familiar with it. - Plan your launch period in advance. You might want to do a pre-launch sequence that lasts 1, 2, even 3 months depending on the magnitude of your product and how much effort you're willing to put into creating content for the launch. - Create some teaser content of interest to your customers who might want to buy this product. Offer to teach them something, or offer to give them a sneak-peak behind-the-scenes of your new product. - Send an enticing offer for this content out to your list. Get people who are interested in this content to sign up for it. This creates your launch email list. - Send your launch list weekly updates: development milestones, sneak-peak screenshots, videos, educational material, interviews with/testimonials from beta users, and so on. - You're not trying to sell here yet (not hard sell at least). Drop some hints that there is going to be a special offer when the product launches, just for special loyal customers like them. - Create at least three videos on topics that are really, really interesting to your prospective customers... not necessarily about your new product itself, but teach them about what they can achieve with it, or what others have achieved with it already. As you publish these videos, send the link out to your launch list. - Also send out an offer to see these videos to your main list, to entice more people to sign up for your launch list. - As you get closer to launch time, keep sending frequent updates to the pre-launch list, and send another email out to your main list to let them know that the product is launching soon, and that if they're interested in the special one-time-only launch pricing, they need to sign up for the "early bird list" (your launch list). - Send out a 24-hour notice that the launch is going to happen soon, and the launch pricing will only be available for a limited time (potentially, to a limited number of customers ... to increase scarcity and urgency). - I recommend that even if you plan to open the product up to all your customers that at launch time you limit it to a smaller number. This makes the inevitable post-launch gremlins less painful to deal with because you have fewer customers, and it motivates people to buy because they fear that they'll lose the opportunity to do so. You can open the product up to more people later... the delay will result in pent-up demand and easier sales. - Start the launch. Tell your early-bird launch list a few hours early, then tell your main list. Direct them to a web page with a video and long-form sales copy of your launch offer. - Send out 2-day, 1-day, 12-hour, etc. notices that the launch is ending soon and reminding people what they're missing out on if they don't act now. If you're offering a limited number of spots, tell people what percentage has already sold out. Remind people that if they're "on the fence" about this, that this is the time to make a decision. - Send out an email letting people know that the launch is over and thanking them for their support and their vote of confidence. Tell the people who didn't buy (or didn't get in) that you'll let them know that the product will be opening up for new registrations some time in the future. (You may get people sending you emails begging to be let in at this point, if your product is desirable and your marketing was executed well.) And, of course, you don't just have to promote your launch content to your existing customer list ... you can post it to social media (and encourage your customers to do so) to attract brand new customers into your world. If you'd like to go into more detail about launch planning for your specific product and market, I'd be happy to jump on a call and talk about ways to make this work for you.BB
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