Creator of premium customer experiences. Builder of Loyalty programs. Focussed on driving sustainable, long term profitability. Advocate for putting the customer at the heart of everything you do.
Turn your customers into a profit center that far out strips sales and acquisition. Let's talk about how you manage, engage and activate your customer base under the following 5 pillars: Strategy, Brand, Creative, Data and Automation. I am a true beliver in the Customer and would love to speak to other like-minded people and businesses.
I have audited, optimised and built dozens of loyalty programs for international airlines, health insurers, retailers, wineries, sporting bodies and telecommunication companies. I will share the science and art behind how to turn everyday customers into the super-valuable, lifelong fans of your brand.
How we will come up with your killer creative concept through an interactive group workshop: 1. Define the strategy 2. Agree insights and parameters 3. Ideate concepts 4. Evaluate concepts 5. Discuss execution Let's do it.
I will share my detailed 5 step process to pick the right marketing automation platform for your business. This is a big investment for any business so make sure you get it right.
