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Mike Hughes Affiliate at Western Management Consultants

Calgary, Canada Area

Certified Management Consultant with the Western Management Consultancy group, Mike is a senior management professional with wide-ranging international IT experience and also holds certifications in Business Coaching and Management of Change.

  • Reviews 10
  • Answers 1

I was paired up with Mike - as my mentor, for the Enbridge Mentorship program at the University of Calgary - MBA in summer 2010 and the association has turned out to be one of the highlights of my Masters program. It has been my pleasure and good fortune to have spent some enriching time with Mike over the course of this past year, collecting insights into personality development, career monitoring and focused networking.

Mike's meticulous approach, unique social media knowledge and articulation make him an outstanding mentor and professional. I would relish the opportunity of connecting/working with him again.

Source: LinkedIn private private Jan 13, 2013

I had the pleasure of working with Mike when we were developing the social technology strategy for HP’s $10B Technology Services business. Mike applied his cutting-edge social technology thought leadership to helping HP solve real business problems in a completely new space. His consulting skills are also outstanding – Mike possesses the rare ability of intuitively knowing how to quickly get to the heart of a problem, then ensuring that the outcomes produce valuable business results.

Source: LinkedIn Stu Greenbaum Jan 13, 2013

Mike has unique "out of the box" thinking. He has come up with ideas and concepts that have never been discussed but merit some serious consideration. He was always well respected by customer due to his IT knowledge and industry trends and fostered strong senior links into key companies.

Source: LinkedIn Danny Dalrymple Jan 13, 2013

Mike and I worked together in the Global Processes and Tools Team, both when it was in Global Delivery and later when it moved to Outsourcing Services. We partnered frequently on common initiatives and participated in team alignment of processes and tools for global deployment to regions. Even subsequent to Mike moving on to new responsibilities, we remain connected and frequently rely on one another for "sanity check" discussions. Our working relationship remains strong and I highly recommend Mike as someone with whom it is a pleasure to collaborate.

Source: LinkedIn Harriet Girdley Jan 13, 2013

Mike has an expert ability in quickly comprehending business requirements and goals, and developing effective IT strategies to achieve the desired outcomes. Mike has consistently earns “Trusted Business Advisor” status through his exceptional breadth and depth in both business and IT terms, his ability to clearly and effectively communicated at all levels, and willingness and capability of being the agent of change, the thought leader, the visionary

Source: LinkedIn Scott Cassin Jan 13, 2013

Mike was very knowledegable of his subject and could be relied upon for effective, practical solutions. He was a very credible professional and presented at all levels of customer management. Mike always appreciated the 'bigger' picture and championed the development of toolsets, process etc... to improve service delivery.

Source: LinkedIn Elaine Burrows Jan 13, 2013

Good knowledge of the complete outsourcing portfolio

Source: LinkedIn Chris Pickering Jan 13, 2013

Mike worked on the Compaq/HP merger team (the clean room). Mike's contributions in this role were exceptional. He worked long hours under some very tight time commitments and throughout this initiative Mike's contributions were noticed at the highest levels of the organization.

Source: LinkedIn Ed Furilla Jan 13, 2013

Mike provide outstanding leadership within Compaq's MS Engineering group. His thoughtful approach to addressing business problems were a key strength. Any organization would be fortunate to have Mike on their team.

Source: LinkedIn Ed Furilla Jan 13, 2013

Mike and I both worked in IT at Madge Networks. He was extremely customer-focused, dedicated and personable and easily won the respect of his colleagues and superiors. The Clarify project was a huge success thanks to Mike's hard work and perseverance. He would be a key asset to any company.

Source: LinkedIn Joanna Thurmann Jan 13, 2013
Mike Hughes, Affiliate at Western Management Consultants answered:

For the first 90 days, listen and plan - but don't do anything. You need to understand why they are under performing and 9/10 it's because the previous Manager was just not a good Manager, could not recognize people's strength's, had them in the wrong roles, tried to do their jobs etc etc

Read "First break all the Rules" - get to know your team, get to understand their strengths, get people in the right roles (plan a change if reqd) and then your focus after that is break down the barriers that stop your team being successful and get out of their way. “Now, discover your strengths!” that Swier suggests is also a marvellous book\resource to help you in this task.

You are in a very fortunate position - there is nothing more rewarding than turning this situation around and there is only one way to go.... up... and that will get you noticed. It is much harder to take over a high performing team and either keep that going or further improve on it, as it's very unlikely you'll get the chance to really meet the previous Manager and understand why they had success and that team's loyalty will be with the previous Manager - this team will be looking for someone to lead, guide them and help them be successful as no-one goes to work wanting to under perform. Show and help them to achieve that and they will do and achieve remarkable things and you will be so proud of them as you watch them develop, achieve, grow in confidence and keep going. So, give thanks for having landed such a great career opportunity and go enjoy it.

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